Course description
Personalization and Customization
This learning experience will help you create meaningful relationships by personalizing interactions through meaningful conversations and observations with customers to drive customer loyalty.
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Upcoming start dates
Who should attend?
This learning experience is applicable to any person working with external customers.
Training content
Participants will learn:
- The importance of relationships
- How you can build meaningful relationships
- How to have meaningful conversations
- How you can customize your customer's experience using the O.N.E. strategy
Why choose SGE International, LLC?
Award-winning training programs
Trusted by global brands across diverse industries
Training available both online and in-classroom
Contact this provider
SGE International
SGE International is the training and communications partner for a myriad of the world’s most recognized service and sales-orientated brands. We specialize in changing the mindset and elevating the habits of your frontline staff, supervisors, and managers. Our award-winning training...