Course description
Even in this hyper-competitive market many organizations are missing the benefit of being customer centric. Often the challenge is that most people in the company think that customer experience is a marketing or customer service thing. We solve that problem by introducing three simple behaviors: CARE, OWN, DO. Once adopted, these behaviors create an organization that’s wholly aligned regardless of department, role or level.
Why choose Eagle's Flight?
Worked With Over 50% of the Fortune 500
Over 90% Repeat Business
Content Offered in 20+ Languages and
35+ Countries
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Eagle's Flight
Founded in 1988, Eagle's Flight has earned its reputation as a global leader in the development and delivery of business-relevant, experiential learning programs that achieve specific training objectives and lasting behavior change. The Eagle's Flight brand of experiential learning engages...