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Customer Service
New Horizons Computer Learning Centers
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of...
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Professional Course
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1 day
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Online
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Self-paced Online
Customer Service
New Horizons Computer Learning Centers
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of...
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Professional Course
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1 day
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Online
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Self-paced Online
Customer Service Manager Training
AMA - American Management Association
By applying the concepts in these learning assets, any manager of a customer service team can build and sustain an...
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Professional Course
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4 hours
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From 249 USD
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Online
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Self-paced Online
Frontline Customer Service Representative Training
AMA - American Management Association
Customer service professionals who interact with customers on a daily basis need the right skills and mindset to do so...
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Professional Course
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4 hours
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From 249 USD
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Online
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Self-paced Online
Call Center Customer Service Training
TrainSMART Inc.
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
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Corporate / Group Training
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1 day
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Multiple (2)
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Virtual Classroom, On-site
Delivering Great Customer Service
Corporate College
Customer service has the power to form a customer's entire perception of an organization. One bad experience can result in...
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Professional Course
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4 hours
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From 169 USD
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Multiple (3)
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Classroom, Webinar
Extraordinary Customer Service
5.0
(2)
Dering Consulting Group
Extraordinary Customer Service helps participants identify their customers, both external and internal, and their needs and expectations. Dering guides the...
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Corporate / Group Training
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Multiple (2)
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On-site
Providing Outstanding Customer Service
New Horizons Computer Learning Centers
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer...
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Professional Course
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2 days
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Online
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Self-paced Online
Customer Service Excellence Training
TrainSMART Inc.
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Call Center Customer Service Training
TrainSMART Inc.
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
R3 – Reassure, Relate, Resolve
Imparta
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
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Corporate / Group Training
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United States of America
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On-site
Salesforce Service Cloud Essentials for Managers (SVC201)
New Horizons Computer Learning Centers
In this course, students will gain experience overseeing the deployment of the Service Cloud to facilitate collaboration among agents and...
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Professional Course
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2 days
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Online
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Self-paced Online
Transforming Customer Service
Imparta
You have a few seconds to build the trust that is a prerequisite for a brilliant customer service conversation. We...
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Corporate / Group Training
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United States of America
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On-site
Customer Service Training
TrainSMART Inc.
This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
How to Generate Loyalty Through the Customer Experience in the Service
edX
Customer service is a concept that is currently also recognized as Customer Experience Management, and that is gaining more and...
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Professional Course
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6 weeks
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From 49 USD
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Online
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Virtual Classroom
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Beginner level
Salesforce Service Cloud Essentials for Agents (SVC101)
New Horizons Computer Learning Centers
In this course, students will gain hands-on experience using Service Cloud to share knowledge with each other and with customers,...
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Professional Course
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2 days
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Online
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Self-paced Online
Why Customer Service Reps Are Providing Poor Service and How to Stop It
Lorman Education Services
Understand why customer service reps are providing poor service, and learn how to fix it to retain a favorable relationship...
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Professional Course
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1.5 hours
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From 99 USD
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Online
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Self-paced Online
Customer Service Skills Training
TrainSMART Inc.
TrainSmart’s customer service skills training workshop is a dynamic, hands-on, and practical workshop that will help your organization impact the...
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
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