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Conflict – From Prevention to Resolution - In House
Procept Associates Ltd.
When people are working together, differences of opinion and approach are inevitable. Conflict can create problems in work productivity and...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Beginner level
Defusing Employee Attitude Problems
Proven Training Solutions
A manager that can control and promote a respectful work environment will improve morale and performance. The Defusing Employee Attitude...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Oral Communication: Personality Talk
Wronski Associates
Differences of personality or operational style can be a primary source of conflict in the workplace. Such energy robbing conflict...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Working With You is Killing Me - Dealing With Difficult People
4.9
(14)
Leader Development Institute
At some point in your career you will work with someone you find to be difficult. When we were in...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Difficult Conversations
Lausanne Business Solutions
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
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Corporate / Group Training
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Multiple (2)
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On-site, Blended, Virtual Classroom
Oral Communication: Communication Style Differences
Wronski Associates
At the heart of any business is relationships - between the company and its customers, management and its employees, and...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Listening: the Heart of Communication
Wronski Associates
"I know you think you know what I said, but I don't think you really understand what I meant." It...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Leveraging Positive Body Langugage - In House
Procept Associates Ltd.
Do you speak a second language? If you answered "yes", how about a third or may be a fourth language?...
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Corporate / Group Training
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0.5 days
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Worldwide
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On-site
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Beginner level
Dealing With Difficult People
Mainstream Corporate Training
We can get into a routine where it feels like everyone we speak with is either having a bad day,...
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Corporate / Group Training
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North America
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On-site
Unconscious Bias in the Workplace
Infopro Learning
The training program on Unconscious Bias in the Workplace addresses the implicit attitudes and stereotypes that can affect our interactions...
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Corporate / Group Training
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3.5 hours
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Multiple (2)
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Virtual Classroom, On-site
Self-Aware Leader - In House
Procept Associates Ltd.
Supervising people can be tough, different personalities, motivations, fears, and goals all play into the dynamic that make up the...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
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Beginner level
Invisible Differences in the Workplace
Wronski Associates
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Leave It to Beaver Meets Netflix - Bridging the Generation Gap
Wronski Associates
The workplace is now a community made up of people from four different generations. To create a community capable of...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
Handling a Challenging Customer
GoldSRD
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
Influential Negotiation: Building Agreements with Others
Barnes & Conti Associates, Inc.
Negotiation is a process of communication during which all parties involved seek to achieve their own best possible result. Generally,...
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Corporate / Group Training
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Multiple (2)
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On-site
Demystifying Political Savvy - In House
Procept Associates Ltd.
Workplace politics is a fact of life with some people believing that the ability to act and think politically feels...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Advanced level
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
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