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Customer Service Strategies
IFI Training
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Negotiation Strategy and Tactics
Situation Management Systems, Inc.
The Negotiation Strategy and Tactics prepares participants to reach quality working agreements via a consistently effective process of negotiation. Everyday...
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online
80442 Introduction to Microsoft Dynamics CRM 2011
New Horizons Computer Learning Centers
The student will focus on the user interface and working with the application, gaining a foundation for other Microsoft Dynamics...
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Professional Course
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1 day
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United States of America
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On-site
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Beginner level
8522 Microsoft CRM 3.0 Marketing Automation
New Horizons Computer Learning Centers
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Professional Course
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1 day
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United States of America
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On-site
Influence and Persuasion
TTA (The Training Associates)
What’s Right for You Our trainers are experts in delivering onsite and virtual instructor-led training programs for custom or off-the-shelf...
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Corporate / Group Training
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Multiple (2)
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On-site
Global Cultural Diversity
Master Connection Associates
Doing business globally no longer applies just outside your borders. Many professionals are dealing with different cultures right in their...
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, On-site
Customer Service
Eagle's Flight
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
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Corporate / Group Training
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Multiple (2)
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On-site
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Top 10 Course
Winning Over Irate Customers
5.0
(10)
Stitt Feld Handy Group
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
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Professional Course
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1 day
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Multiple (2)
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On-site
Coaching & Reinforcement
RED BEAR Negotiation Limited Liability Company
How do you ensure that your investment with RED BEAR Negotiation has a lasting impact? You use reinforcement to coach,...
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Corporate / Group Training
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Multiple (2)
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On-site
Negotiating with Suppliers
4.9
(14)
RED BEAR Negotiation Limited Liability Company
Purchasing is more than just cost savings. You need your procurement professionals to enable growth, impact financial performance, and build...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site
Negotiation Skills | Fundamentals (On-site)
ENS International
This training program is perfect for members of a negotiation team needing to develop and execute Negotiation and Influencing strategies...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
Negotiation Skills | Strategic (On-site)
ENS International
This intensive 4-day (2 + 2) business-focused course is for managers and professionals who want to master the powers practiced...
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Corporate / Group Training
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4 days
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Worldwide
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On-site
Negotiation Skills Training
5.0
(4)
Corporate Coach Group
When in business, you will need at some point to negotiate with others in order to get the best deal...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
Relieving Call Center Burnout
Goldy Ventures
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...
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Corporate / Group Training
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8 hours
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Multiple (2)
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On-site, Virtual Classroom
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Top 10 Course
Gender and Negotiation
5.0
(1)
ImprovEdge
Give your team an intensive experience in the statistical gender pitfalls for women who are at the negotiations table, what...
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Corporate / Group Training
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0.5 days
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Multiple (2)
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On-site
Selling for Results (In-person)
The TRACOM Group
Selling for Results is a 5.5 hour program that teaches salespeople how to master interpersonal skills through focused discussions, evaluating...
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Corporate / Group Training
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From 195 USD
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Worldwide
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On-site
Negotiation
5.0
(1)
ImprovEdge
There’s a misconception that the best negotiators are unyielding tough nuts who yell and pound their fists. Actually, great negotiators...
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Corporate / Group Training
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training (1.5-Hour)
5.0
(3)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training (4-Hour)
5.0
(2)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
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