Course description
Global Cultural Diversity
Doing business globally no longer applies just outside your borders. Many professionals are dealing with different cultures right in their own backyard. Understanding how different cultures negotiate, handle conflict and make decisions are critical to improving your productivity. Master Connection Associates (MCA) has spent years studying the different cultures around the globe and has designed a one day Skillbuilder™ session to help you improve your confidence in selling and servicing your clients with a different perspective.
If you want to win their business you must understand their needs on a much higher and more in depth level. This intense and interactive session will give your team the skills and knowledge to do business with diverse cultural backgrounds, assisting in understand social behavior and customs in order to sell and negotiate more effectively in a global environment.
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Upcoming start dates
Who should attend?
Sales Professionals, Sales Leaders, Directors, Managers, Executives
Training content
Global Cultural Diversity content includes:
- Living in a Global Environment
- Introducing Yourself in a Global World
- Proper Protocols
- Selling and Negotiating in different cultures
- Generational and behavioral differences that affect global communication
Costs
Contact for fee
Contact this provider
Master Connection Associates
Master Connection Associates (MCA) is the Worldwide Leader in Customer Service, Sales and Leadership Training and Consulting. MCA drives revenue growth, customer loyalty and bottom line profit for industry leading organizations in a diverse client base, serving customers in the...