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Contact Management
5.0
(4)
Chart Learning Solutions
If you are like most sales and service providers, you want to bring in referrals and repeat business so that...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Customer Service Skills - Experience™ Digital Learning
5.0
(2)
ASLAN Training & Development
The Experience (XP for short) digital learning program is designed for customer service reps that influence the customer experience most....
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Professional Course
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2 hours
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From 79 USD
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Online
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Self-paced Online
Advanced Customer Service Management
LCT International
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Professional Course
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10 days
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Multiple (2)
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Self-paced Online, Classroom
Introduction to Selling the Axiom Way
Axiom Sales Kinetics, LLC
Selling the Axiom Way is a comprehensive methodology built on the fundamental principle that buyers do not want to be...
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Professional Course
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Online
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Self-paced Online
Overview of the Axiom Approach to Mindful Selling
Axiom Sales Kinetics, LLC
Selling the Axiom Way is a comprehensive methodology built on the fundamental principle that buyers do not want to be...
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Professional Course
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Online
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Self-paced Online
Qualify Price Objections
Axiom Sales Kinetics, LLC
While engaging the buyer in developing ideas about how to address their concern is straight forward for most objections, there...
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Professional Course
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Online
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Self-paced Online
Creating Customer Connections
Omega Performance
Equip your frontline staff to create memorable customer experiences that will differentiate your organization from its competitors and increase the...
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Professional Course
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Online
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Self-paced Online
Advancing Customer Connections
Omega Performance
Equip branch bankers and managers to prepare for and execute scheduled follow-up meetings that further advance customer relationships and deliver...
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Professional Course
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Online
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Self-paced Online
Strategic Account Management
edX
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a...
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Professional Course
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6 weeks
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From 149 USD
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Online
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Self-paced Online
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Beginner level
Customer Experience Innovation
GetSmarter
The ability to use the 5Cs framework, developed by the Academic Directors, to create a superior customer experience (CX) across...
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Professional Course
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6 weeks
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From 1,900 USD
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Online
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Self-paced Online
Building Customer Connections
Omega Performance
Equip your branch bankers and managers with the skills they need to build stronger connections with and earn more business...
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Professional Course
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Online
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Self-paced Online
Voice of the Customer
Enhance International Group
Your mission as an organization is the acquire and maintain customers. This presentation looks at how to identify the voice...
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Professional Course
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From 199 USD
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Online
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Self-paced Online
Identifying & Prioritizing Customer Needs
Orion Development Group
The business process (or value chain) is the engine that produces value in the form of products or services a...
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Professional Course
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From 150 USD
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Online
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Self-paced Online
Kano Diagram
Orion Development Group
Customer satisaction is not a one-size-fits-all concept. The Kano model helps you understand which customer needs are essential and which...
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Professional Course
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1 hour
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From 100 USD
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Online
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Self-paced Online
Sales Management Systems
5.0
(30)
Baker Communications, Inc.
Selling is hard work. It always has been. And in this new world, with sales teams constantly on the go,...
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Professional Course
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Multiple (2)
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Self-paced Online, Webinar, On-site
Public Relations Course
International Career Institute
The ICI public relations (PR) course has been designed by the PR industry and teaches you the skills that you...
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Professional Course
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24 weeks
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From 1,199 USD
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Online
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Self-paced Online
Customer-Centric Enterprise: Scale Product Lifecycle Management
edX
This course provides a flexible and customizable playbook to build out a Product Enterprise and evolve an organization’s Business Model....
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Professional Course
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4 weeks
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From 199 USD
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Online
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Self-paced Online
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Intermediate level
Eliminating Non-Value-Added Activities
Orion Development Group
On average, 20% of all manufacturing process costs and 30% of all service process costs are attributable to non-value-added activities. ...
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Professional Course
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From 150 USD
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Online
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Self-paced Online
- = Beginner level
- = Intermediate level
Displaying 1-20 of 27 results
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