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Oral Communication: Managing Difficult Conversations
Wronski Associates
Difficult conversations happen in many workplace interactions. They are the conversations that affect the quality of our service, how we...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Bullying in the Workplace
Mainstream Corporate Training
Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Virtual Classroom, Self-paced Online
HR Hot Topic: The Future of Work
4.0
(1)
Project Management Experts, LLC
What will the future workspace look like? What are the "typical jobs" of tomorrow? How many hours a week will...
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Professional Course
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1.5 hours
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From 39 USD
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Online
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Self-paced Online
Keeping Politics Out of the Office
Pryor Learning
As a contentious political season approaches, how do you protect your business from polarizing viewpoints and political discord while ensuring...
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Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
Handling Difficult Employee Behavior
Project Management Experts, LLC
As a manager, handling difficult employee behavior is now your job. And it can be overwhelming to try to navigate...
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Professional Course
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10 hours
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From 199 USD
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Online
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Self-paced Online
Defusing Employee Attitude Problems
Proven Training Solutions
A manager that can control and promote a respectful work environment will improve morale and performance. The Defusing Employee Attitude...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Webinar, Virtual Classroom
HR Hot Topic: Diversity and Inclusion in the Workplace
5.0
(1)
Project Management Experts, LLC
While diversity and inclusion are popular topics in the media and for many progressive organizations, the concepts of diversity and...
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Professional Course
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1.5 hours
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From 39 USD
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Online
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Self-paced Online
Fostering an Inclusive Culture
Project Management Experts, LLC
To achieve diversity and inclusion, organizations need to create an inclusive culture where all employees are respected and appreciated, have...
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Professional Course
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4 hours
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From 89 USD
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Online
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Self-paced Online
How to Prevent Workplace Bullying and Violence
Pryor Learning
Cyberbullying, harassment, intimidation, physical violence and/or assaults, verbal abuse, homicide or other threatening disruptive behaviors impact over 2 million American...
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Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Virtual Classroom
Oral Communication: Personality Talk
Wronski Associates
Differences of personality or operational style can be a primary source of conflict in the workplace. Such energy robbing conflict...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Dealing with Difficult People
Pryor Learning
The Know-It-Alls They're arrogant and usually have an opinion on every issue. When they're wrong, they get defensive. The Passives...
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Professional Course
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From 149 USD
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Multiple (8)
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Classroom, Virtual Classroom
Managing Emotions Under Pressure
Pryor Learning
Improve yourself and your relationships with others using the most effective tools of modern psychology to conquer tough situations and...
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Professional Course
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From 149 USD
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Multiple (2)
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Classroom, Virtual Classroom
Courage to Communicate
Wronski Associates
Anytime people work together, there’s bound to be a conflict. Understanding how to manage the conflict and how to have...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
Difficult Conversations
Lausanne Business Solutions
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
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Corporate / Group Training
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Multiple (2)
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Blended, Virtual Classroom, On-site
Oral Communication: Communication Style Differences
Wronski Associates
At the heart of any business is relationships - between the company and its customers, management and its employees, and...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Handling Difficult Situations
4.8
(13)
Chart Learning Solutions
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Managing Pressure and Maintaining Balance
Mainstream Corporate Training
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Effective Techniques for Dealing with Difficult Customers
Pryor Learning
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
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Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
Free Webinar: Responding Productively to Microaggressions at Work
Corporate Education Group
Microaggressions are “brief and commonplace verbal, behavioral, and environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative...
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Professional Course
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1 hour
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Online
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Webinar
MSc Behavioral and Organizational Psychology
AIHE Academic Institute for Higher Education GmbH
MSc Behavioural and Organizational Psychology Attain an MSc in Behavioural and Organizational Psychology in just one year. Begin your studies...
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Professional Course
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1 year
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From 9,793 EUR
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Online
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Self-paced Online
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