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Managing Difficult Phone Calls
ACHIEVE Centre for Leadership Inc.
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of...
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Corporate / Group Training
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1 day
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From 42 CAD
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Multiple (3)
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On-site, Self-paced Online, Webinar
Workplace Violence: How to Manage Anger and Violence in the Workplace
Mainstream Corporate Training
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always...
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Corporate / Group Training
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3 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Bullying in the Workplace
Mainstream Corporate Training
Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Virtual Classroom, Self-paced Online
Everything DiSC® Productive Conflict
True North Team Building, LLC
Improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC Productive Conflict provides...
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Corporate / Group Training
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North America
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On-site
Managing Conflict
4.0
(1)
Lighthouse Leadership
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
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Corporate / Group Training
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4 hours
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From 1,900 USD
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United States of America
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On-site
ReDISCovering Conflict
Take Flight Learning
ReDISCovering Conflict helps turn conflict into a constructive force to build relationships. Participants will explore conflict in a revolutionary way...
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Corporate / Group Training
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0.5 days
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United States of America
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On-site
Exceptional Management Skills
4.9
(38)
Baker Communications, Inc.
Managers’ success is measured by the motivation, focus, skills and success of their entire team. This presents a challenge with...
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Professional Course
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Multiple (2)
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On-site, Self-paced Online, Webinar
Mediating and Defusing Conflict
Goldy Ventures
In this, Mediating and Defusing Conflict course, the basics of conflict resolution will be presented so that instead of allowing...
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Corporate / Group Training
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8 hours
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Multiple (2)
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On-site, Virtual Classroom
Conflict Management For Education
Vistelar, LLC
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
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Corporate / Group Training
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United States of America
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On-site
Conflict Management For Healthcare
Vistelar, LLC
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
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Corporate / Group Training
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United States of America
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On-site
Problem Solving and Decision Making
Goldy Ventures
Utilizing lecture, group exercises, and roleplaying, participants will learn to use information effectively when solving problems and making decisions. Emphasis...
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Corporate / Group Training
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8 hours
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Multiple (2)
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On-site, Virtual Classroom
Getting Along in The Workplace
Mainstream Corporate Training
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Conflict Management: How to Stay Cool, Calm & Collected When the Pressure’s On
Goldy Ventures
Pressures, problems, and conflicts are a fact of life. This course lays out a unique and powerful approach to making...
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Corporate / Group Training
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6 hours
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Multiple (2)
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On-site, Virtual Classroom
Conflict Management For Organizational Teams
Vistelar, LLC
Become a practitioner of Vistelar’s conflict management methodologies with an emphasis on internal versus external (e.g., with customers) communications. Improve...
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Corporate / Group Training
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United States of America
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On-site
Managing Tough Conversations
5.0
(33)
ImprovEdge
A Positive, Proactive 3-Step System For Leaders Invested in Finding The Best Solutions, Not Arguing. This simple three-step system provides...
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Corporate / Group Training
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Multiple (2)
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On-site
Trauma-Responsive Conflict/Crisis Management
Vistelar, LLC
Trauma-responsive conflict/crisis management (TRCM) is an approach to interacting with others that acknowledges the effects of psychological, emotional and physical...
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Corporate / Group Training
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United States of America
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On-site
Managing Pressure and Maintaining Balance
Mainstream Corporate Training
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
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