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Handling a Challenging Customer
GoldSRD
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
How to Get People to Do What You Want Then to Do
Wronski Associates
When we are not getting the results we want out of others, we often experience a tension between accepting people...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Invisible Differences in the Workplace
Wronski Associates
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Managing Difficult Personalities
Velocity Knowledge
It happens to everyone. The meeting that you are facilitating comes to an abrupt halt over an unbreakable disagreement. No...
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Corporate / Group Training
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United States of America
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On-site
Diversity, Equity and Inclusion
Infopro Learning
The DE&I training program aims to raise awareness of diversity issues and promote equity and inclusion in the workplace. Our...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Inclusive Leadership
Infopro Learning
The Inclusive Leadership training program is designed to help leaders embrace individual differences and leverage them for competitive advantage by...
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Corporate / Group Training
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7 hours
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Multiple (2)
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Virtual Classroom, On-site
PCSkills: Talent Management
GoldSRD
Talent Management is an investment. Every company wants to have the best and brightest employees, and that can be achieved...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Working Powerfully in a Mutli-culture Organization
Leader Development Institute
Maximize your potential through diversity and inclusion – Having cultural awareness will provide rewards and opportunities necessary to increase employee...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Cracking the Engagement Code
Infopro Learning
Cracking the engagement code leadership development program aims to equip leaders with the knowledge and skills to optimize employee engagement...
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Corporate / Group Training
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6 hours
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Multiple (2)
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Virtual Classroom, On-site
Engaging Employees in Today’s 8-12 Second World
5.0
(1)
APLS Group
Is Employee Engagement one of your company’s top 5 priorities to ensure recruitment and retention? You’re not alone in focusing...
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Corporate / Group Training
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0.5 days
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Multiple (2)
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On-site, Virtual Classroom
Advanced Strategic Human Resources Management
LCT International
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Corporate / Group Training
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2 weeks
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Worldwide
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On-site
Conflict Management
Lausanne Business Solutions
No two people feel, think, or behave identically. When there are differences among us, some degree of conflict is inevitable....
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Corporate / Group Training
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2 days
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Multiple (2)
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Blended, Virtual Classroom, On-site
Conflict; Obstacle or Opportunity
Wronski Associates
Conflict has been described as a dangerous opportunity. When people resolve conflicts quickly and respectfully with a positive attitude, they...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Forget D&I? How to Focus Your IA Function on Real Risks
GoldSRD
Diversity and Inclusion, Environmental, Social, & Governance and other hot topics make it tempting for audit functions to focus on...
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Corporate / Group Training
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2 hours
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United States of America
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On-site
Oral Communication: Managing Difficult Conversations
Wronski Associates
Difficult conversations happen in many workplace interactions. They are the conversations that affect the quality of our service, how we...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Playing From Strengths: Tapping Into Natural Talents to Maximize Performance
Wronski Associates
What’s your SUPERPOWER? Of course you have one . . . several in fact! There are some things you are...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Building an Inclusive Workplace (Corporate)
Building Blocks Learning Network
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
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Corporate / Group Training
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North America
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On-site
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