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Working With You is Killing Me - Dealing With Difficult People
4.9
(14)
Leader Development Institute
At some point in your career you will work with someone you find to be difficult. When we were in...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Leveraging Positive Body Langugage - In House
Procept Associates Ltd.
Do you speak a second language? If you answered "yes", how about a third or may be a fourth language?...
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Corporate / Group Training
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0.5 days
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Worldwide
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On-site
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Beginner level
Self-Aware Leader - In House
Procept Associates Ltd.
Supervising people can be tough, different personalities, motivations, fears, and goals all play into the dynamic that make up the...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
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Beginner level
The Effective Team Toolbox: Foundational Tools to Reduce Drama and Amplify Engagement
Thought Design
In modern organizations, the strength in which people work in teams has become paramount to group success. Learn 4 foundational...
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Corporate / Group Training
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6 hours
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United States of America
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On-site
Handling a Challenging Customer
GoldSRD
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
Towards Anti-Racism in the Workplace (Corporate)
Building Blocks Learning Network
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
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Corporate / Group Training
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1 day
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North America
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On-site
Invisible Differences in the Workplace
Wronski Associates
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Demystifying Political Savvy - In House
Procept Associates Ltd.
Workplace politics is a fact of life with some people believing that the ability to act and think politically feels...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Advanced level
Listening: the Heart of Communication
Wronski Associates
"I know you think you know what I said, but I don't think you really understand what I meant." It...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Leave It to Beaver Meets Netflix - Bridging the Generation Gap
Wronski Associates
The workplace is now a community made up of people from four different generations. To create a community capable of...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
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Corporate / Group Training
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Multiple (2)
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On-site
Let's Make a Deal: Techniques for Negotiating Win-win Solutions
Wronski Associates
Like it or not, you are a negotiator. Everyone negotiates something every day. In our world today, the emphasis on...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Planting a Seed for Reconciliation (Corporate)
Building Blocks Learning Network
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
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Corporate / Group Training
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North America
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On-site
Influential Negotiation: Building Agreements with Others
Barnes & Conti Associates, Inc.
Negotiation is a process of communication during which all parties involved seek to achieve their own best possible result. Generally,...
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Corporate / Group Training
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Multiple (2)
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On-site
How to Get People to Do What You Want Then to Do
Wronski Associates
When we are not getting the results we want out of others, we often experience a tension between accepting people...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Corporate / Group Training
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North America
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On-site
Building an Inclusive Workplace (Corporate)
Building Blocks Learning Network
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
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Corporate / Group Training
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North America
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On-site
Improving Team Effectiveness - In House
Procept Associates Ltd.
Think about the first work team you were on. You probably quickly discovered that each person had a unique way...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Advanced level
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