Problem Solving and Decision Making
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Corporate / Group Training
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8 hours
-
Multiple (2)
-
On-site, Virtual Classroom
Complex Wage and Hour Issues and Calculations
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Professional Course
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1 day
-
From 209 USD
-
Online
-
Webinar
How to Permanently Master Your Anger
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Professional Course
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From 67 USD
-
Durham
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Classroom
Free Webinar: Ways to Say 'No', Without Actually Saying 'No'
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Professional Course
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From 0 USD
-
Online
-
Webinar
Conflict Management For Education
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Corporate / Group Training
-
United States of America
-
On-site
Conflict Management For Healthcare
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Corporate / Group Training
-
United States of America
-
On-site
Conflict Management For Customer Service & Sales
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Corporate / Group Training
-
United States of America
-
On-site
Conflict Management For Public Safety
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Corporate / Group Training
-
United States of America
-
On-site
Poetry in America: Modernism
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Professional Course
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8 weeks
-
From 99 USD
-
Online
-
Self-paced Online
-
Beginner level
Managing Tough Conversations
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Corporate / Group Training
-
Multiple (2)
-
On-site
Conflict Management For Security & Loss Prevention
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Corporate / Group Training
-
United States of America
-
On-site
Principal-Agency Issues and the Engineer-Manager
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Professional Course
-
2 hours
-
From 60 USD
-
Online
-
Self-paced Online
From Religion to Romance, Bullying to FMLA Abuse: Avoiding and Handling Thorny Employee Issues
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Professional Course
-
1.5 hours
-
From 209 USD
-
Online
-
Self-paced Online
Poetry in America: Whitman
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Professional Course
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4 weeks
-
From 99 USD
-
Online
-
Self-paced Online
-
Beginner level
Team Building: Mission Critical
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Corporate / Group Training
-
Multiple (2)
-
Classroom, Self-paced Online
Effectively Handling Supplier Nonconformances (Online)
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Professional Course
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16 hours
-
From 400 USD
-
Online
-
Self-paced Online
How to Say No Professionally
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Professional Course
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4 days
-
From 45 USD
-
Online
-
Self-paced Online
Trauma-Responsive Conflict/Crisis Management
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Corporate / Group Training
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United States of America
-
On-site
Frequently asked questions
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What is conflict resolution?
Conflict resolution is the process of addressing and resolving disputes between individuals or groups, aiming to find a mutually acceptable solution while maintaining positive relationships. It involves effective communication, empathy, negotiation, and problem-solving skills.
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What can I expect from a conflict resolution class?
In a conflict resolution class, you can expect to learn strategies for identifying the underlying causes of conflicts, understanding different conflict styles, and managing emotions during disputes. The class will teach techniques for effective communication, active listening, and negotiation to reach collaborative resolutions.
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Who needs conflict management training?
Conflict management training is beneficial for individuals in various roles, such as managers, team leaders, HR professionals, customer service representatives, and anyone who regularly interacts with others in personal or professional settings.
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What are some key conflict resolution skills?
What are some key conflict resolution skills?
Key conflict resolution skills:
- Active listening: Listening and understanding another's perspective.
- Effective communication: Respectfully expressing thoughts and feelings
- Emotional intelligence: Recognizing, managing, and responding to emotions.
- Problem-solving: Identifying solutions to conflict causes.
- Negotiation: Working to reach an acceptable outcome.
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