Managing Difficult Conversations
-
Corporate / Group Training
-
1 day
-
Multiple (2)
-
Self-paced Online, Virtual Classroom, On-site
Investigation Skills Training
-
Corporate / Group Training
-
1 day
-
Worldwide
-
On-site
Leading Change
-
Corporate / Group Training
-
Multiple (2)
-
On-site
Reconciliation Through Indigenous Education
-
Professional Course
-
6 weeks
-
From 50 USD
-
Online
-
Virtual Classroom
-
Intermediate level
Dealing With Difficult People
-
Corporate / Group Training
-
1 day
-
Multiple (2)
-
Self-paced Online, On-site, Virtual Classroom
Difficult Conversations – Strategies for Challenging Discussions
-
Corporate / Group Training
-
From 259 CAD
-
Multiple (3)
-
On-site, Classroom, Webinar
Difficult Conversations
-
Professional Course
-
4 hours
-
From 99 USD
-
Online
-
Self-paced Online
Live Online • Handling Difficult People Training • 1-Day Course
-
Professional Course
-
1 day
-
From 350 GBP
-
Online
-
Virtual Classroom
Dealing with Difficult People
-
Corporate / Group Training
-
From 42 CAD
-
Multiple (3)
-
On-site, Classroom, Webinar
Getting Along with Anyone
-
Corporate / Group Training
-
2 hours
-
From 169 USD
-
Online
-
Webinar
Holding Courageous Conversations
-
Corporate / Group Training
-
3.5 hours
-
Multiple (2)
-
On-site
Mastering the Art of Critical Conversations
-
Professional Course
-
2 days
-
From 2,695 USD
-
Multiple (3)
-
Classroom, On-site
Customer Service Training: Critical Elements of Customer Service
-
Corporate / Group Training
-
2 days
-
Multiple (2)
-
Self-paced Online, On-site, Virtual Classroom
Crisis handling
-
Corporate / Group Training
-
United States of America
-
On-site
Dealing With Difficult People
-
Professional Course
-
3 days
-
From 1,800 USD
-
Multiple (2)
-
On-site, Webinar
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
-
Corporate / Group Training
-
United States of America
-
On-site
Workplace Violence Prevention and Intervention
-
Corporate / Group Training
-
United States of America
-
On-site
Violence Threat Assessment – Planning and Response
-
Corporate / Group Training
-
Multiple (3)
-
On-site
Leading Change Program
-
Corporate / Group Training
-
From 10,000 USD
-
United States of America
-
On-site
Handling Difficult People Training • 1 Day Course
-
Professional Course
-
1 day
-
From 400 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Frequently asked questions
-
What is conflict resolution?
Conflict resolution is the process of addressing and resolving disputes between individuals or groups, aiming to find a mutually acceptable solution while maintaining positive relationships. It involves effective communication, empathy, negotiation, and problem-solving skills.
-
What can I expect from a conflict resolution class?
In a conflict resolution class, you can expect to learn strategies for identifying the underlying causes of conflicts, understanding different conflict styles, and managing emotions during disputes. The class will teach techniques for effective communication, active listening, and negotiation to reach collaborative resolutions.
-
Who needs conflict management training?
Conflict management training is beneficial for individuals in various roles, such as managers, team leaders, HR professionals, customer service representatives, and anyone who regularly interacts with others in personal or professional settings.
-
What are some key conflict resolution skills?
What are some key conflict resolution skills?
Key conflict resolution skills:
- Active listening: Listening and understanding another's perspective.
- Effective communication: Respectfully expressing thoughts and feelings
- Emotional intelligence: Recognizing, managing, and responding to emotions.
- Problem-solving: Identifying solutions to conflict causes.
- Negotiation: Working to reach an acceptable outcome.
Need help with your search?
findcourses.com offers a free consultancy service to help compare training for you and your team