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Kano Diagram
Orion Development Group
Customer satisaction is not a one-size-fits-all concept. The Kano model helps you understand which customer needs are essential and which...
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Professional Course
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1 hour
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From 100 USD
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Online
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Self-paced Online
Sales Management Systems
5.0
(30)
Baker Communications, Inc.
Selling is hard work. It always has been. And in this new world, with sales teams constantly on the go,...
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Professional Course
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Multiple (2)
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Self-paced Online, Webinar, On-site
Public Relations Course
International Career Institute
The ICI public relations (PR) course has been designed by the PR industry and teaches you the skills that you...
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Professional Course
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24 weeks
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From 1,199 USD
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Online
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Self-paced Online
Customer-Centric Enterprise: Scale Product Lifecycle Management
edX
This course provides a flexible and customizable playbook to build out a Product Enterprise and evolve an organization’s Business Model....
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Professional Course
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4 weeks
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From 199 USD
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Online
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Self-paced Online
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Intermediate level
Eliminating Non-Value-Added Activities
Orion Development Group
On average, 20% of all manufacturing process costs and 30% of all service process costs are attributable to non-value-added activities. ...
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Professional Course
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From 150 USD
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Online
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Self-paced Online
Entrepreneurship 101: Who is Your Customer?
edX
What separates an idea from a business? A paying customer. And this is where we want to take you in...
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Professional Course
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10 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
Culture of Services: Paradox of Customer Relations
edX
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the...
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Professional Course
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8 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
Culture of Services: New Perspective on Customer Relations
edX
Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on...
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Professional Course
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8 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
Customer Outcome Selling
5.0
(48)
Baker Communications, Inc.
Once upon a time, sales representatives went into the field and "pushed" their products. They did their best to sell...
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Professional Course
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Multiple (2)
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Self-paced Online, Webinar, On-site
Gaining Buy-In
Orion Development Group
Getting great ideas off paper and into reality is the biggest challenge of process or technology improvement projects. Learn how...
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Professional Course
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1.2 hours
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From 150 USD
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Online
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Self-paced Online
How to Schedule More Meetings
Kurlan & Associates
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Corporate / Group Training
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2 hours
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From 2,500 USD
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Online
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Self-paced Online
Sales Growth Coach – Training for Individual Salespeople
5.0
(4)
Anthony Cole Training Group
If you need to increase sales or have salespeople who report to you that need to improve, we can help!...
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Professional Course
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Online
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Self-paced Online, Virtual Classroom
Entrepreneurship 102: What Can You Do For Your Customer?
edX
Successful entrepreneurship ultimately comes down to three questions: Are you solving a real problem? Do you have a superior solution?...
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Professional Course
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10 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
e-Selling Prospecting Revolution
Master Connection Associates
e-Selling Prospecting Revolution is a session that is receiving rave reviews and a positive ROI from our clients. We focus...
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, On-site
Win-Win Negotiations
5.0
(33)
Baker Communications, Inc.
The key to a win-win approach is finding ways to help both sides feel successful, rather than just focusing on...
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Professional Course
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Multiple (2)
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Self-paced Online, Webinar, On-site
Mastering Business Etiquette
Master Connection Associates
Mastering Business Etiquette is designed because of the need for professionalism in today’s business world. Good manners are good business....
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, On-site
Negotiation
5.0
(6)
Stitt Feld Handy Group
Practical, Interactive and Fun: In the simulated negotiations, you can experiment and act in ways that you would never consider...
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Professional Course
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7 hours
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From 199 USD
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Online
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Self-paced Online
Effective Sales Negotiations
Master Connection Associates
A sales negotiation actually starts from the first moment of contact between a customer and your organization because that is...
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, On-site
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