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Persuasive Dialogue™
5.0
(644)
Communispond
This course gives participants the skills to advance a point of view and to listen effectively to others. Drawing content...
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Corporate / Group Training
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United States of America
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On-site
Winning Over Irate Customers
5.0
(10)
Stitt Feld Handy Group
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
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Professional Course
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1 day
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training (1.5-Hour)
5.0
(3)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training (4-Hour)
5.0
(2)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
Getting to Yes: Influencing for Optimal Results
Wilson Learning
Getting to Yes: Influencing for Optimal Results Strong collaborating and influencing skills are needed to ensure managers have the ability...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
Negotiating with Suppliers
4.9
(14)
RED BEAR Negotiation Limited Liability Company
Purchasing is more than just cost savings. You need your procurement professionals to enable growth, impact financial performance, and build...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site
The Consultative Process
Wilson Learning
As organizations strive to address their clients’ critical business issues, technical professionals play an important role in creating and implementing...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
Negotiation Strategies
IFI Training
A 1 or 2-Day Workshop designed to improve the negotiation skills of business professionals who need to be persuasive and...
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Corporate / Group Training
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Multiple (2)
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On-site
Relieving Call Center Burnout
Goldy Ventures
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...
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Corporate / Group Training
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8 hours
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Multiple (2)
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On-site, Virtual Classroom
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Top 10 Course
Workplace Series™
Communispond
By breaking down the courseware into easy to understand topics that are then immediately practiced, it provides a learning experience...
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Corporate / Group Training
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United States of America
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On-site
Customer Service
Eagle's Flight
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
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Corporate / Group Training
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Multiple (2)
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On-site
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Top 10 Course
Cross-Cultural Negotiation
RED BEAR Negotiation Limited Liability Company
The basis of successful international negotiations begins with an understanding that negotiations are a conversation aimed at reaching an agreement...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Naturally Series
5.0
(3)
Learn2
Communicate Naturally is a fully immersive program (including a Live or Digital Session). This is not a seminar. Learn2 PROMISES...
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Corporate / Group Training
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121 days
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Multiple (2)
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Self-paced Online, On-site
Boosting Technicians’ Customer Service Performance
Goldy Ventures
Did you know that it costs six to seven times as much money to capture a new customer as it...
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Corporate / Group Training
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8 hours
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Multiple (2)
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Virtual Classroom, On-site
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