Handling Challenging Personalities in Leadership | On-site
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Corporate / Group Training
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4 hours
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United States of America
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On-site
Emotional Intelligence Master Class (Online)
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Professional Course
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12 hours
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From 997 USD
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Online
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Self-paced Online
Navigating Conflict and Confrontation
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Corporate / Group Training
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2 hours
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Multiple (2)
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On-site
Handling Difficult Personalities and Behaviors in the Workplace
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Professional Course
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1.5 hours
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From 99 USD
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Online
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Self-paced Online
Negotiation and Conflict Management
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Professional Course
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From 399 USD
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Online
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Webinar
Alternative Dispute Resolution (Level One)
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Professional Course
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4 days
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From 2,100 USD
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Multiple (2)
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On-site, Webinar
Constructive Conflict: a Crucible of Ideas
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Corporate / Group Training
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0.5 days
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Multiple (2)
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On-site
Positive Conflict Resolution
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Corporate / Group Training
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Multiple (2)
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On-site
Mastering Emotional Connection Training and Train-the-Trainer Certification (3-day Workshop)
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Professional Course
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3 days
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From 1,495 USD
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Fullerton
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Classroom
Conflict Management For Contact Professionals
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Professional Course
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Online
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Self-paced Online
Conflict Management For Contact Professionals - E-Learning
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Professional Course
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From 77 USD
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Online
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Self-paced Online
Difficult Conversations at Work
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Professional Course
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8.5 hours
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Online
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Self-paced Online
Handling Difficult Conversations at Work
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Professional Course
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From 199 USD
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Online
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Webinar, Virtual Classroom
The Life Cycle of a Worker's Compensation Claim
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Professional Course
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1 day
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From 199 USD
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Online
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Webinar
Dealing With Conflict
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Corporate / Group Training
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Multiple (2)
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On-site
Discrimination and Diversity in the Modern Workplace
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Professional Course
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8 weeks
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From 199 USD
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Online
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Self-paced Online
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Intermediate level
Leadership Development: Managing Conflict
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Professional Course
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2 hours
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Las Vegas
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Classroom
Bias and the Workplace: History, Structure, and Individuals
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Professional Course
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8 weeks
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From 199 USD
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Online
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Self-paced Online
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Intermediate level
Managing Conflict
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Corporate / Group Training
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4 hours
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From 1,900 USD
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United States of America
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On-site
Conflict Management For Contact Professionals - Practitioner
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Professional Course
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2 days
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From 797 USD
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Milwaukee
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Classroom
Frequently asked questions
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What is conflict resolution?
Conflict resolution is the process of addressing and resolving disputes between individuals or groups, aiming to find a mutually acceptable solution while maintaining positive relationships. It involves effective communication, empathy, negotiation, and problem-solving skills.
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What can I expect from a conflict resolution class?
In a conflict resolution class, you can expect to learn strategies for identifying the underlying causes of conflicts, understanding different conflict styles, and managing emotions during disputes. The class will teach techniques for effective communication, active listening, and negotiation to reach collaborative resolutions.
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Who needs conflict management training?
Conflict management training is beneficial for individuals in various roles, such as managers, team leaders, HR professionals, customer service representatives, and anyone who regularly interacts with others in personal or professional settings.
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What are some key conflict resolution skills?
What are some key conflict resolution skills?
Key conflict resolution skills:
- Active listening: Listening and understanding another's perspective.
- Effective communication: Respectfully expressing thoughts and feelings
- Emotional intelligence: Recognizing, managing, and responding to emotions.
- Problem-solving: Identifying solutions to conflict causes.
- Negotiation: Working to reach an acceptable outcome.
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