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How to Prevent Workplace Bullying and Violence
Pryor Learning
Cyberbullying, harassment, intimidation, physical violence and/or assaults, verbal abuse, homicide or other threatening disruptive behaviors impact over 2 million American...
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Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Virtual Classroom
Defusing Employee Attitude Problems
Proven Training Solutions
A manager that can control and promote a respectful work environment will improve morale and performance. The Defusing Employee Attitude...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Managing Emotions Under Pressure
Pryor Learning
Improve yourself and your relationships with others using the most effective tools of modern psychology to conquer tough situations and...
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Professional Course
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From 149 USD
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Multiple (2)
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Classroom, Virtual Classroom
Oral Communication: Personality Talk
Wronski Associates
Differences of personality or operational style can be a primary source of conflict in the workplace. Such energy robbing conflict...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Courage to Communicate
Wronski Associates
Anytime people work together, there’s bound to be a conflict. Understanding how to manage the conflict and how to have...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
Verbal De-Escalation
5.0
(1)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Planting a Seed for Reconciliation
5.0
(1)
Building Blocks Learning Network
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Difficult Conversations
Lausanne Business Solutions
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
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Corporate / Group Training
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Multiple (2)
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Blended, Virtual Classroom, On-site
Oral Communication: Communication Style Differences
Wronski Associates
At the heart of any business is relationships - between the company and its customers, management and its employees, and...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Towards Anti-Racism in the Workplace
5.0
(1)
Building Blocks Learning Network
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
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Professional Course
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1 day
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From 595 USD
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Ottawa
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Classroom
Managing Pressure and Maintaining Balance
Mainstream Corporate Training
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Working With You is Killing Me - Dealing With Difficult People
4.9
(14)
Leader Development Institute
At some point in your career you will work with someone you find to be difficult. When we were in...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Effective Techniques for Dealing with Difficult Customers
Pryor Learning
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
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Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
Effective Techniques for Dealing with Difficult Customers (On-site)
Pryor Learning
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
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Corporate / Group Training
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Nationwide
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On-site
Leveraging Positive Body Langugage - In House
Procept Associates Ltd.
Do you speak a second language? If you answered "yes", how about a third or may be a fourth language?...
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Corporate / Group Training
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0.5 days
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Worldwide
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On-site
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Beginner level
Invisible Differences in the Workplace
Wronski Associates
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Managing Difficult Conversations
Mainstream Corporate Training
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are...
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, Virtual Classroom, On-site
Change Management: Practical concepts and applications
Analyze and Improve Inc.
Provide an introduction on some of the more robust and popular approaches to change management. In each case, review the...
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Professional Course
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8 hours
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Multiple (2)
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Classroom, On-site
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