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Customer Experience Edge

Signature Worldwide
Training overview
Length: Varies
Next start date: Request Information - Worldwide
Training type: On-site / Company-specific

Course description

Course description

Customer Experience Edge

This is a detailed, enterprise-wide program that will provides participants with the strategies and techniques for promoting customer loyalty, which is the key to increasing revenue.

The course has the following objectives:

  • Increase customer satisfaction ratings.
  • Achieve advanced industry quality ratings.
  • Differentiate yourself from the competition.
  • Manage a cultural change.

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Who should attend?

This course is suitable for:

  • Outside Sales Staff (Rental, Parts and Service)
  • Receptionists
  • Parts, Rental and Service Managers
  • Branch Managers
  • General Managers

Costs

Request more information from Signature Worldwide about dates and pricing.

About supplier

Dartboard - Signature Worldwide

Signature Worldwide

Customer service training that increases sales. Sales training that enhances your customer's experience. Training can and should be fun!Whenever the phone rings, a customer approaches an employee, or an online inquiry is generated, Signature Worldwide helps to improve your customer’s...


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