Customer Experience Edge
This is a detailed, enterprise-wide program that will provides participants with the strategies and techniques for promoting customer loyalty, which is the key to increasing revenue.
The course has the following objectives:
- Increase customer satisfaction ratings.
- Achieve advanced industry quality ratings.
- Differentiate yourself from the competition.
- Manage a cultural change.
Who should attend?
This course is suitable for:
- Outside Sales Staff (Rental, Parts and Service)
- Parts, Rental and Service Managers
- Branch Managers
- General Managers
Request more information from Signature Worldwide about dates and pricing.
Customer service training that increases sales. Sales training that enhances your customer's experience. Training can and should be fun!Whenever the phone rings, a customer approaches an employee, or an online inquiry is generated, Signature Worldwide helps to improve your customer’s...
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