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Verbal De-Escalation
5.0
(1)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
The Leader as a Coach
Infopro Learning
The Leader as a Coach training program promotes inclusivity in the workplace by providing employees with appropriate support, guidance, and...
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Corporate / Group Training
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6.5 hours
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Multiple (2)
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Virtual Classroom, On-site
Problem Solving and Decision Making
5.0
(1)
Building Blocks Learning Network
Why is it that some people find it easy to solve tough problems with simple solutions while others find this...
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Professional Course
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2 days
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From 1,095 USD
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Ottawa
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Classroom
Leadership, Relationships and Change - In House
Procept Associates Ltd.
Managing projects is all about managing change–for your customers, your community, your organization, and your delivery partners. This 2-day course...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
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Advanced level
Preparing for Success in Public Service Competitions
Building Blocks Learning Network
The federal government is going through dynamic change, with many people searching for different positions. To advance your career in...
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Professional Course
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1 day
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From 595 USD
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Multiple (2)
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Classroom, Virtual Classroom
Building a High-performance Work Team
Leader Development Institute
Team building is an essential skill that is required in today's workforce to achieve optimal outcomes. Good teamwork is often...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Diversity, Inclusion & Cultural Sensitivity - In House
Procept Associates Ltd.
As our workplaces (like our society) become increasingly multicultural, employees must have an increased awareness of diversity, personal space, cultural...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
Facilitator’s Design Symposium - In House
5.0
(3)
Facilitation First Inc
As a facilitator, you own the meeting process design - series of deliberately sequenced activities intended to lead toa targeted...
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Corporate / Group Training
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7 hours
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Multiple (2)
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Virtual Classroom, On-site
Facilitating Brave DEI Conversations - In House
5.0
(4)
Facilitation First Inc
Healthy organizations recognize that highly inclusive teams with a robust, action-oriented Diversity, Equity and Inclusion strategy ensures organizational longevity. Those...
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Corporate / Group Training
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2.5 hours
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Multiple (2)
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Virtual Classroom, On-site
The Comprehensive Project Management Seminar - In House
Procept Associates Ltd.
Learn the project management body of knowledge in a 6-day comprehensive program paced to appeal to those with experience working...
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Corporate / Group Training
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6 days
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Worldwide
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On-site
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Intermediate level
Advanced Facilitation Techniques - In House
Procept Associates Ltd.
Group dynamics and group decision-making are key components of project and organization success. Unfortunately, many groups struggle to communicate and...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
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Advanced level
Critical Thinking Essentials
Building Blocks Learning Network
In a fast-paced world with information overload, organizations require strong critical thinking skills to support high performance. Critical thinking is...
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Professional Course
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2 days
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Leading Virtual Teams in a Changing City - In House
Procept Associates Ltd.
The term “Distributed Teams” refers to teams comprised of members working remotely or physically apart from each other and others...
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Corporate / Group Training
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0.5 days
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Worldwide
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On-site
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Advanced level
Team Building
Infopro Learning
The Team Building training program equips established and potential leaders with the skills to align teams toward a shared objective....
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Customer-Centric Leadership
Infopro Learning
The Customer-Centric Leadership training program builds the capabilities necessary to lead cross-functional teams and shape a culture conducive to implementing...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Leading Across Culture & Generations
Infopro Learning
The Leading Across Culture & Generations training program is designed to equip leaders with the necessary skills to manage and...
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Corporate / Group Training
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7 hours
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Multiple (2)
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Virtual Classroom, On-site
Strategic Leadership
Infopro Learning
The primary objective of the Strategic Leadership training program is to educate leaders, including Executive Leaders and Leaders of Leaders,...
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Corporate / Group Training
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2 days
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Multiple (2)
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Virtual Classroom, On-site
Using Emotional Intelligence in a Call Centre
4.0
(1)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Professional Course
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2 days
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
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