Course description
Leading Across Culture & Generations
The Leading Across Culture & Generations training program is designed to equip leaders with the necessary skills to manage and lead across different cultures and generations. The training program is suitable for both Front-Line Leaders and Leaders of Leaders. By completing the program, leaders will learn to effectively communicate and connect with people from different age groups and cultural backgrounds. Additionally, they will gain an understanding and appreciation of the unique values, beliefs, and work habits of different generations. The program enables leaders to view generational differences as collaboration, problem-solving, and innovation opportunities. It will also enhance cross-cultural leadership skills by increasing the leaders' understanding of culture and its impact on global working relationships, communication, and leadership styles. Upon completing the training, leaders will have learned best practices to align cultural values and generational expectations. They will understand the importance of adapting and being flexible to the individual cultures they lead and know how to foster organizational respect and appreciation for each culture's contributions to the workplace. The training program includes a post-training reinforcement plan to strengthen the learning, including personal action planning, virtual group touchpoints for action plan reviews, and an interactive PDF action plan.
Upcoming start dates
Who should attend?
Audience
- Front-Line Leaders
- Leaders of Leaders
Training content
Pre-Learning
- Self-paced reading (approx. 6 minutes)
- Reflection exercise
Optional Enhancement
- Brief video, internal leaders sharing their perspective on importance of cultural and generational respect.
Series of 3 Virtual Workshops
Virtual Session 1
Generations at Work
- Characteristics of different generations
- Generational myths and common missteps
- Generational communication
- What various generations look for in leaders
- Influencing different gernerations
Intersession Activity**
Virtual Session 2
Cultural Competency
- Characteristics of different cultures
- Cultural myths and common missteps
- Respectful cultural communication
- What various cultures look for in their leaders
Intersession Activity**
Virtual Session 3
Leading a Multi-Cultural and Multi-Generational Team
- Experiential exercise: When Teams Disagree
- Experiential exercise: Misstep Recovery
- Experiential exercise: Giving Bad News
- Integrating cultures and generations at work
Reinforcement
- Personal Action Planning
- 30-60-90 Day Virtual Group Touchpoint: Action Plan Reviews
Optional Enhancement
- Interactive pdf Action Plan
Course delivery details
Formats
- In-Person - 7 hrs
- Virtual - 2 hrs. x 3 Sessions
Why choose IPL?
Infopro Learning has a Customer Satisfaction (CSAT) Score of 98%
Infopro Learning has 9500 trainers across the globe
Infopro Learning was founded in the year 1989
Contact this provider
Infopro Learning
Infopro Learning is an award-winning workforce transformation company. The company specializes in unlocking the potential of employees, clients, and partners, which leads to improved performance aligned with the organization's strategic objectives. Infopro Learning can assist with growth, effective change management,...