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Advancing Customer Connections
Omega Performance
Equip branch bankers and managers to prepare for and execute scheduled follow-up meetings that further advance customer relationships and deliver...
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Professional Course
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Online
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Self-paced Online
Culture of Services: New Perspective on Customer Relations
edX
Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on...
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Professional Course
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8 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
Culture of Services: Paradox of Customer Relations
edX
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the...
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Professional Course
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8 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
Free Recorded Webinar: Selling Ideas Through Visual Stories
The Presentation Company
Neuroscience tells us that two powerful tools — storytelling and visuals — capture attention and drive people to action. The...
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Professional Course
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From 0 USD
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Online
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Webinar
Negotiation
5.0
(1)
ImprovEdge
There’s a misconception that the best negotiators are unyielding tough nuts who yell and pound their fists. Actually, great negotiators...
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Corporate / Group Training
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Multiple (2)
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On-site
Win-Win Negotiations
5.0
(33)
Baker Communications, Inc.
The key to a win-win approach is finding ways to help both sides feel successful, rather than just focusing on...
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Professional Course
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Multiple (2)
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Self-paced Online, Webinar, On-site
Customer Service Excellence: Virtual Training (1.5-Hour)
5.0
(3)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training (4-Hour)
5.0
(2)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
Free Test Drive: Is Your Organization Customer Centric?
Eagle's Flight
Even in this hyper-competitive market many organizations are missing the benefit of being customer centric. Often the challenge is that...
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Professional Course
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1.5 hours
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Online
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Webinar
Gaining Buy-In
Orion Development Group
Getting great ideas off paper and into reality is the biggest challenge of process or technology improvement projects. Learn how...
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Professional Course
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1.2 hours
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From 150 USD
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Online
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Self-paced Online
How to Say No Professionally
QuickStart
It?s not easy to thrive in a chaotic work environment. Learning how to say ?No? professionally is an incredibly useful...
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Professional Course
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4 days
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From 45 USD
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Online
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Self-paced Online
Ivey Strategic Business Negotiations Program
The Ivey Academy
Develop a practical and successful negotiation approach that can be applied in any context. Knowing how to negotiate is critical....
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Professional Course
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3 days
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From 2,400 CAD
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Multiple (2)
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Classroom, Virtual Classroom
Negotiating with Suppliers
4.9
(14)
RED BEAR Negotiation Limited Liability Company
Purchasing is more than just cost savings. You need your procurement professionals to enable growth, impact financial performance, and build...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site
Negotiation and Conflict Management
The University of Texas at San Antonio Carlos Alvarez College of Business: Executive Education
Through the UTSA Executive Education Leadership Institute, participants develop and enhance core skills that are fundamental to organizational success. Our...
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Professional Course
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From 399 USD
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Online
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Webinar
Negotiation Strategies
IFI Training
A 1 or 2-Day Workshop designed to improve the negotiation skills of business professionals who need to be persuasive and...
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Corporate / Group Training
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Multiple (2)
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On-site
Relieving Call Center Burnout
Goldy Ventures
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...
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Corporate / Group Training
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8 hours
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Multiple (2)
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On-site, Virtual Classroom
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Top 10 Course
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