Course description
Negotiation in a Virtual Workplace
This Negotiation in a Virtual Workplace course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability to successfully negotiate, both in-person and working virtually, with others to meet desired business and career objectives.
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Upcoming start dates
Training content
Purpose of Negotiation
- What Is negotiation?
- Finding your own style
Negotiation Approaches and Concepts
- Win-Win, Win-Lose, Lose-Win
- Distributive vs. Integrative negotiation
- Interest centric
- Competitive vs. Cooperative
Negotiation concepts
- Needs vs. Wants
- BATNA
- ZOPA
- Virtual implications of these approaches and concepts
Negotiation Preparations
- Value of preparation
- Ways to properly prepare for your next negotiation
- Virtual preparation strategies and tactics
Negotiation Strategies
- Ready-to-use negotiation strategies
- Common mistakes to avoid
Certification / Credits
Upon completion of the Negotiation in a Virtual Workplace course, students will be able to:
- Understanding and use key negotiation strategies and tactics
- Combine negotiation concepts and virtual communication concepts to maximize negotiation effectiveness and success
- Strategically define which negotiation approach and style to use based the players and circumstances
- Properly prepare for upcoming negotiations
- Defend themselves against people who use unethical negotiation tactics
Contact this provider
IT Management and Leadership Institute
Founded in 2009, the IT Management and Leadership Institute is a leading provider of IT leadership, interpersonal communication and business skills training. It is also the governing body of two certifications in IT management: Information Technology Management and Leadership Professional...