Negotiation Skills | Masterclass Series - Professional: &'Emotional Control – Intentional Flexibility'
The Professional Masterclass series is designed for those looking for a short, fast paced introduction into negotiation topics.
The Professional Masterclass series is designed for those looking for a short, fast paced introduction into negotiation topics. There are no prerequisites, complete as a standalone workshop or complete all four workshops and then move onto the Strategic series for a more in-depth exploration into negotiation & influencing. These workshops are experiential and delivered virtually over 4 hours with breaks.
Upcoming start dates
- Self-paced Online
Who should attend?
There are no prerequisites, complete as a standalone workshop or complete all four workshops and then move onto the Strategic series for a more in-depth exploration into negotiation & influencing.
Certification / Credits
The Secret of Negotiation
This workshop focuses on the two levels of needs in a negotiation above and below the waterline. You will develop a &'Secret Strategy' including identifying and building common ground, learning how to apply concessions while satisfying the other parties personal needs.
Emotional Control – Intentional Flexibility
This workshop focuses on style and its implementation through the control of climate elements. You will learn how to distinguish between competitive and cooperative behaviours while also identifying your own reflex style.
Personal Persuasion and Influence
The keys to persuasion and influence are the skills of asking questions, listening, and observing the other party. Learn how to control the negotiation mood through words, body language and tone of voice.
The Game of Tactics
Tactics are considered by many to be at the centre of achieving negotiation outcomes. This workshop considers tactics used before, during and after the formal negotiation. Identify common tactics and prepare options for countering. Apply tactics to gain, give and exchange concessions.
Why choose ENS International?
94% The average rating of ENS courses by participants
92% of participants reported that they could apply the learning immediately
84% of participants would recommend ENS to their friends and colleagues
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Accelerating business growth through a sophisticated and psychology-based approach to Negotiation and Influencing. Founded in 1978, ENS was established with the core belief that the world would be a better place if everyone negotiated with the right mindset. An understanding...