Course description
Live Online • Performance Management Training • 1-Day Course
Performance management is a continuous process and involves ensuring that employee performance meets the ever-changing needs of the business. A good Performance Management System will ensure that everyone in the organisation is aware of its goals and how they can play their part in achieving those goals.
This one-day online course focuses on how to obtain the best possible performance from your staff, particularly how to improve the performance of individuals who are currently under-performing. This course will show you how to communicate with those individuals, criticising their performance without attacking them personally. Learn to distinguish between their reasons and excuses, followed by getting their commitment to a higher standard of performance.
Management performance must be seen to be consistent and fair to all staff. This is achieved through communicating with the individuals to get them to change their behaviour and to direct their focus where it should be.
Corporate Coach Group is CPD accredited.
Upcoming start dates
Who should attend?
This course is designed to give managers and supervisors the skills to help get the best performance in other people by developing specific people management skills.
Training content
Performance Management Training Course Overview
- Getting the best from yourself and others.
- Developing your performance management skills.
- Why clear, unambiguous communication is vital.
- Setting and communicating specific goals.
- Rational thinking and positive action.
- How to ensure criticism is not destructive.
- Using affirmative language to give instructions.
- Distinguish between critic v cynic.
- Handling emotions.
- Use factual language, not opinionated language.
- Handling inappropriate behaviour.
- Gaining agreement to the correct behaviour
- How to distinguish reasons from excuses.
- Positive reinforcement
Course delivery details
This training is fully interactive and is delivered via Microsoft Teams from our professional Training Studio by an experienced Corporate Coach Group Trainer. The sessions start at 9am, with breaks at 11am, 1pm and 3pm. We finish at 4.30pm.
This course is also held at venues throughout the UK on a regular basis.
Costs
Cost of this course includes:
- One full day's quality training by an experienced training
- Interactive digital workbook
- Personal written action plan
- Certificate of attendance
- Additional free post-course training material
- Plus 3 months free telephone support
Early booking discounts are available when you book three or more months in advance.
In-house training is also available both within the UK and internationally. Please contact Corporate Coach Group for more information.
Certification / Credits
Delegates who attend this workshop will learn:
- Effectively manage poor performance issues.
- Foster positive emotions while avoiding negativity.
- Set and align clear, specific goals through agreement.
- Provide constructive criticism without attacking personalities.
- Secure commitment to higher performance standards.
- Differentiate between reasons and excuses.
- Inspire and motivate others to excel.
All delegates receive a certificate of attendance.
This course qualifies for six CPD training hours, plus additional independent post-course learning.
Why choose Corporate Coach Group?
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Practical Leadership and Management Training Courses
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Corporate Coach Training
Practical Leadership and Management Training Courses Corporate Coach Training offers professional development training courses to improve your productivity and help you achieve your goals. Their training programmes have been developed and perfected over 25 years of successfully helping organisations of every size and type....
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