Corporate / Group Training

Performance Management (Corporate Training)

Convertas Management Consultants, In United Arab Emirates
5 days
Next course start
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5 days
Next course start
Inquire for more information See details
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Course description

Performance Management (Corporate Training)

This course takes an in-depth view at setting the right measures to manage employees, measures that are primarily objective in nature. It also describes how to conduct effective performance appraisal meetings and emphasizes the importance of coaching as a means of improving performance.

The course combines theoretical and practical methods for delivering content. Participants are expected to role play performance appraisal meetings and coaching sessions

Upcoming start dates

1 start date available

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  • On-site
  • United Arab Emirates

Who should attend?

Who Should Attend

Team leaders, managers, business partners and line mangers who are held accountable for the performance of the organization and its employees.

Training content

Performance Management

  • Definition of performance management
  • Objectives of performance management
  • Impact of poor performance on an organization
  • Key terms and uses
  • The annual performance cycle – overview
  • Responsibilities in performance management
  • Shared management model
  • Mistakes in performance management

Establishing effective objectives

  • Cascading the vision, mission and strategies
  • The impact of critical success factors on performance
  • The 3 types of performance criteria
  • Key result areas – definition and examples
  • Key Performance Indicators (KPIs)
  • Difference between goals and objectives
  • Turning goals into objectives the &'SMART' way
  • Measuring the semi tangible factors and competencies
  • Corporate values – their importance

The importance of coaching

  • What is coaching?
  • Coaching responsibilities
  • Benefits of good coaching
  • The focus and purpose of coaching
  • Important coaching skills
  • Five steps of coaching for optimal performance
  • Role play: facilitating a coaching session

Conducting effective performance appraisals

  • Planning performance appraisals
  • Conducting effective appraisal meetings
  • Roles of managers and employees
  • Common appraisal errors

Following up after the performance appraisal meeting

  • Percentage of time spent on performance management
  • Acknowledging good performance
  • Ways of recognizing employees
  • Techniques for performance diagnosis
  • Categories of performance problems and possible causes
  • System factors versus individual factors

Performance improvement planning

Certification / Credits

  • Define performance management, its objectives and various responsibilities
  • List the main phases in a performance management cycle and how to manage each for optimum results
  • Develop tangible and intangible measures of performance
  • Create business based objectives, including &'SMART' targets, measures and KPIs
  • Define coaching and list the 5 steps for conducting optimal coaching sessions
  • Conduct effective performance appraisal meetings
  • Identify ways of rewarding and recognizing employees

Why choose Convertas?

Founded in 2006

12 Specialized trainers

100% of happy clients

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Convertas Management Consultants
214, DBC2, Arjan
124534 Dubai

Convertas Management Consultants

CONVERTAS offers a series of specialized training services across all areas of business, helping employees develop and increase their skills. Our highly qualified trainers through our specifically designed courses and workshops, as well as our innovative training methodology, will provide...

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