Professional Course

Coaching Skills for Performance

4 days
3,495 USD
Next course start
Inquire for more information See details
4 days
3,495 USD
Next course start
Inquire for more information See details
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Course description

Coaching Skills for Performance

This course is designed for professionals who are interested in advancing their supervisory and managerial performance using coaching, counseling and mentoring skills. In this course. Participants will be introduced to the core skills of the coaching process and gain a greater understanding of how this process can positively impact employee performance. The TGROW' model of coaching will be introduced and the advantages and disadvantages of this model will also be discussed. In this course, participants will also learn how and when to use counseling and mentoring effectively in order to keep the performance of their employees on track.

Upcoming start dates

1 start date available

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  • Classroom
  • Dubai

Who should attend?

Who Should Attend

This course is for managers or supervisors whose responsibilities require coaching, counseling or mentoring others with the aim having employees reach stretched.

Training content

Coaching, counseling and mentoring

  • Definitions and applications
  • Difference between coaching, counseling and mentoring
  • Coaching core competencies
  • The competency iceberg
  • The 5 principles of coaching (FACTS)
  • Feedback
  • Accountability
  • Challenge
  • Tension
  • Systems
  • The 3 stages of performance:
  • Preparation and planning
  • Performance evaluation
  • Motivation

Coaching and counseling

  • Benefits and issues
  • Critical factors in coaching
  • How a good coach is described
  • Why managers don't coach?
  • Tools for coaching
  • Coaching versus counseling
  • Coaching and counseling skills
  • Communication
  • Active listening
  • The TGROW' model of a super coach: Topic, Goal, Reality, Options, Will

Benefits of coaching

  • Mentoring
  • Birth, growth, maturity, conclusion
  • Contexts in which mentoring is used
  • Characteristics of mentors and mentees
  • The benefits of mentoring
  • Difference between mentoring and coaching

Leading without a rope'

  • Foundation for effective leadership
  • The leadership behavior continuum
  • Qualities of authentic leaders
  • Coaching towards authentic leadership
  • Traits shared by successful leaders
  • How these traits relate to those of a coach

Certification / Credits

  • Define coaching, counseling and mentoring and describe the differences between these critical people management skills
  • Describe how to coach or counsel an employee using the multi step coaching and counseling processes
  • Use coaching and counseling to help subordinates meet or exceed work targets
  • Employ the TGROW' model for effective coaching
  • Explain the main steps and requirements of mentoring, and how they can be used to improve employee competence
  • Relate the role of the leader to that of a coach

Why choose Convertas?

Founded in 2006

12 Specialized trainers

100% of happy clients

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Convertas Management Consultants
214, DBC2, Arjan
124534 Dubai

Convertas Management Consultants

CONVERTAS offers a series of specialized training services across all areas of business, helping employees develop and increase their skills. Our highly qualified trainers through our specifically designed courses and workshops, as well as our innovative training methodology, will provide...

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