Course description
Performance management is a critical process that empowers managers to unlock the full potential of their teams and drive organizational success. This comprehensive course provides a roadmap for effective performance management, addressing common challenges faced by managers. Through modules covering topics such as conducting performance reviews, giving constructive feedback, developing improvement plans, managing high performers, and leading managers, participants will gain invaluable insights and practical strategies. By mastering these essential skills, managers can foster a culture of continuous growth, boost employee engagement, and achieve optimal productivity, ultimately contributing to the organization's overall performance and competitiveness.
Upcoming start dates
Training content
We have five courses available in this Performance Management series that focus on:
1. What is Performance Management
What exactly does it mean to manage performance and how is that done? In this lesson, we’ll unpack those answers. Understand what performance management is and what steps are involved in the cycle. Discover the benefits of Performance Improvement and why the cycle is an ongoing process that’s critical to success.
2. Conducting Effective Performance Reviews & Handling Difficult Reactions to Feedback
Learn how to prepare for and conduct a performance review that’s motivating for your team and improves their overall performance. Discover best practices to handle five of the most common, and most difficult, reactions to feedback. Whether you’re up against the employee who goes silent, gets angry, or denies the validity of your feedback, this guide will help you build confidence in handling the worst-case scenarios professionally and effectively.
3. Giving Effective Feedback & Continuous Performance Management
Understand two types of workplace feedback and their benefits. Learn how to follow a feedback process and ensure that your message is well-received. Discover a better approach to giving feedback, discussing development goals and progress, and supporting people to perform at their best. Learn how to adopt a continuous performance management approach.
4. How to Develop a Performance Improvement Plan & Tips for Improving Poor Performance
In this lesson, you’ll learn everything you need to know to develop an effective PIP, including the contents and some do’s and don’ts to improve the outcome of a PIP. Discover how to improve poor employee performance. Distinguish between poor performance and misconduct and how to remedy underperformance by following four steps and offering customized support.
5. Managing High Performers & How to Effectively Manage Managers
How do you bring out the best in your best-performing employees? In this course, you will discover how to manage and develop your top-performing employees. Understand how to manage frontline managers effectively and where they need support.
Why choose Chart Learning Solutions?
Chart Learning Solutions strives to help organizations and individuals apply the skills in their professional development. This ensures that individuals perform at optimal levels of productivity. Our innovative hybrid learning methodology will:
- Increase team and employee engagement
- Provide employee accountability
- Accelerate positive behavioural changes
- Improve skill competencies and levels of professionalism
- Promote positive cultural change
Contact this provider
Chart Learning Solutions
There's no denying that workplace demands are changing. It is essential that we develop, nurture, and continuously evolve our soft skills to make them the most valuable assets in our companies. Our purpose is to successfully change and enhance the...