Training in Shreveport

Lawsuits and related cases involving Workplace Harassment issues are on the rise in today’s work environment. These situations have dramatically...

This is a 5-day course. In complex and demanding organizational environments, managers are being challenged to deliver more with less...

Individual and team success depends upon the ability of individuals to communicate with others, face-to-face as well as virtually. Every...

Critical thinking is the careful and thorough evaluation of information using a variety of tools, including decision making and problem-solving...

There is nothing more frustrating than walking away from a conversation that should have been productive and instead, feeling confused,...

As managers, leaders, and supervisors, we need to be cultivating and building staff talent all year long. Many use a...

Our cultural competency training course focuses on understanding the differences between race, skin color, ethnicity, religion, national origin, and language....

The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the...

It does little good to make a sale if your company or organization cannot service your current customers. Increasingly, many...

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...

Let's face it: life is getting more and more challenging. Sometimes we need all the help we can get just...

This 3-day course, organized into key topic areas, leverages straightforward business examples to explain practical techniques for understanding and reviewing...

The Data Analytics Foundations course will prepare functional managers, business practitioners and analysts to follow a 5-step process that guides...

Data Analytics (DA) continues to be an emerging technology in the audit profession. How can audit professional optimize this regardless...

Learn all about difficult personalities—what makes people act that way—and how you can create better outcomes when you need to...

During this course participants will experience a blend of team application exercises, online research, and investigative exercises to define and...

Providing exceptional customer service is all about understanding why, how, and WIIFM, or “What’s In It for Me?” This course...