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The Consultative Process
Wilson Learning
As organizations strive to address their clients’ critical business issues, technical professionals play an important role in creating and implementing...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
Winning Over Irate Customers
5.0
(10)
Stitt Feld Handy Group
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
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Professional Course
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1 day
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Multiple (2)
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On-site
Boosting Technicians’ Customer Service Performance
Goldy Ventures
Did you know that it costs six to seven times as much money to capture a new customer as it...
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Corporate / Group Training
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8 hours
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Multiple (2)
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Virtual Classroom, On-site
Building Better Customer Relationships
IFI Training
A 1-Day Workshop designed to help business professionals form close relationships with new customers and deepen existing customer relationships. Strong...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Customer Service Strategies
IFI Training
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Cross-Cultural Negotiation
RED BEAR Negotiation Limited Liability Company
The basis of successful international negotiations begins with an understanding that negotiations are a conversation aimed at reaching an agreement...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
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