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Handling a Challenging Customer
GoldSRD
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Inbound Sales Skills - InTelegence™
5.0
(6)
ASLAN Training & Development
InTelegence makes it easy to serve while being better at sales. We Start with the Heart We begin by addressing...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Virtual Classroom
Effective Customer Service Training for Business Success
Infopro Learning
Customer service training programs are tailored to thoroughly train your employees and drive your organization forward by improving customer satisfaction...
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Corporate / Group Training
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Worldwide
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On-site
Other Centered® Selling Sales Training
4.9
(64)
ASLAN Training & Development
Other-Centered® Sales Training Research shows that customers and buying are changing. Selling is getting harder. And none of the sales...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Virtual Classroom
Call Center Training Basics of Successful Call Centers
GoldSRD
Phone skills are a highly valuable tool to have in an employee’s skill set, and Call Center Training will help...
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Customer Service Skills
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
Connecting in a Wireless World
5.0
(2)
Exec Comm
Years ago, whenever someone said, “Let’s meet,” we knew that meant a face-to-face conversation. Today, your meetings take place in...
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Corporate / Group Training
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0.5 days
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United States of America
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On-site
Call Center Supervisor Certified (Corporate)
4.9
(17)
Management and Strategy Institute
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
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Corporate / Group Training
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1 year
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United States of America
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On-site
Finding Fit (Corporate)
Building Blocks Learning Network
Effective public servants bring a strong sense of self to their work. They know their place in the organization --...
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Corporate / Group Training
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1 day
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North America
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On-site
MCs and TB Submissions (Corporate)
Building Blocks Learning Network
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
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Corporate / Group Training
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2 days
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North America
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On-site
How Government Works (Corporate)
Building Blocks Learning Network
This workshop provides both a broad and a detailed road map of government. You will learn about the mechanics of...
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Corporate / Group Training
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2 days
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North America
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On-site
Legislative ToolBox (Corporate)
Building Blocks Learning Network
This workshop first provides a road map to help participants understand the sequencing of various parts of the legislative process,...
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Corporate / Group Training
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2 days
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North America
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On-site
Customer Service Excellence: Virtual Training (1.5-Hour)
5.0
(3)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training (4-Hour)
5.0
(2)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
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