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Automotive Customer Service Training
TrainSMART Inc.
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Customer Service & Communication
TrainSMART Inc.
Are you struggling to provide the level of customer service your organization needs to thrive? Let TrainSMART help! Our custom-tailored...
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Handling Complaints
Imparta
“I’m sorry – it’s just not good enough.” If your complaints team is still responding with standardized, impersonal communications, you...
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Corporate / Group Training
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United States of America
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On-site
Boosting Technicians’ Customer Service Performance
Goldy Ventures
Did you know that it costs six to seven times as much money to capture a new customer as it...
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Corporate / Group Training
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8 hours
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Multiple (2)
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On-site, Virtual Classroom
The Power of Fundamentals in Customer Service Workshop
EduLeader
This workshop is designed to help strengthen customer relationships through the development of yourself as a leader. Understand yourself and...
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Corporate / Group Training
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2 days
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United States of America
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On-site
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Intermediate level
Serving Customers, Clients, or the Public
4.0
(1)
Lighthouse Leadership
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
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Corporate / Group Training
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4 hours
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From 1,900 USD
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United States of America
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On-site
Service Leadership
Imparta
It all starts at the top. Are your leaders and managers brave enough to drive customer service transformation? Transformation doesn’t happen...
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Corporate / Group Training
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United States of America
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On-site
Conflict Management For Customer Service & Sales
Vistelar, LLC
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
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Corporate / Group Training
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United States of America
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On-site
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
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Corporate / Group Training
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United States of America
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On-site
Fundamentals of Successful Sales
Goldy Ventures
This course is designed to provide the tools sales professionals need to effectively meet the competitive and challenging market they...
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Corporate / Group Training
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8 hours
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Multiple (2)
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On-site, Virtual Classroom
Banking Leadership Development: Leading for Innovation and Customer Success | On-site
Accountability Now
This course is designed for banking professionals seeking to develop their leadership skills in a rapidly evolving industry. It focuses...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
Sales through Service Leadership
Imparta
Getting the balance right between securing sales targets and staying on the customer agenda is hard. Leaders and managers have to...
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Corporate / Group Training
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United States of America
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On-site
Relieving Call Center Burnout
Goldy Ventures
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...
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Corporate / Group Training
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8 hours
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Multiple (2)
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On-site, Virtual Classroom
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Top 10 Course
Conflict Management For Security & Loss Prevention
Vistelar, LLC
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
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Corporate / Group Training
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United States of America
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On-site
Conflict Management For Public Safety
Vistelar, LLC
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
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Corporate / Group Training
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United States of America
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On-site
Banking Sector Communication Mastery: Building Stronger Client Relationships | On-site
Accountability Now
Improve your communication skills within the banking sector to foster stronger client relationships and enhance service delivery. This course is...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
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