Course description
Make Generational Difference Work for You
The difference between generations especially when it comes to sales, management and leadership today is magnified by the outward and LOUD outpouring of posts and comments on social media. The differing viewpoints and behaviors are easily highlighted, apparent and evolving in real time communication.
These differences impact the way you sell to different clients and how effective or ineffective you can be doing your job or leading in the workplace. The evolution of change resulted in more diversity in age than ever in history. There is truly every combination of age difference you can imagine with more Boomers selling to Gen Xers/Millennials, more Gen Xers/Millennials managing and leading Boomers. They both like to be communicated to in different ways and often both are closed minded about what is best or how to make the changes to be better communicators.
Do you work at this company and want to update this page?
Is there out-of-date information about your company or courses published here? Fill out this form to get in touch with us.
Upcoming start dates
Who should attend?
Directors, Managers, Sales Leaders, Executives
Training content
In this lively interactive session we give the basic survival skills needed for the Boomer manager dealing with the Gen Xers and Millennials (aka GenY) and vice versa. In addition, we provide a realistic overview of how to work and sell to clients of different generations while solving the problems that may arise as a result of generational differences.
Costs
Contact for fee
Contact this provider
Master Connection Associates
Master Connection Associates (MCA) is the Worldwide Leader in Customer Service, Sales and Leadership Training and Consulting. MCA drives revenue growth, customer loyalty and bottom line profit for industry leading organizations in a diverse client base, serving customers in the...