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Telemarketing: Using the Telephone as a Sales Tool

Mainstream Corporate Training
Training overview
1 day
Next start date: Inquire for More Information - Canada
On-site / Company-specific

Course description

Telemarketing: Using the Telephone as a Sales ToolTelemarketing: Using the Telephone as a Sales Tool: 1-Day In-House or E-Learning Course

Virtually the entire industry of sales works over the phone - at least part of the time. It may be time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.

This 1-day telemarketing training course demonstrates how phones can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase success in sales. Further, this course will cover how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call.

Who should attend?

There are no prerequisites for this course.

Training Content

The following topics will be addressed in this 1-day Telemarketing course: 

  • Pre-Assignment Review
  • Verbal Communication
  • To Serve and Delight
  • Exceptional Things about Selling by Phone
  • Building Trust
  • It’s More Than Just a Phase
  • Communication Essentials
  • Developing Your Script
  • Pre-Call Planning
  • Phone Tag and Call Backs
  • Following Up
  • Closing the Sale
  • Workshop Wrap-Up


The cost for this online course is $199. For more information regarding in-house pricing, inquire now.

About supplier

Mainstream Corporate Training

Mainstream Corporate Training-- Engaging Professional Development

Committed to providing quality training that is essential to personal and professional growth, Mainstream Corporate Training helps learners maintain a competitive advantage through consistent and effective training programs. As information continues to develop our lives both personally and professionally, Mainstream Corporate Training has...

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