Course description
Increase Sales With Product-Knowledge Training
The training programs on product knowledge aim to improve your employees' understanding of the product. This involves teaching them its features, applications, potential customer benefits, and practical use cases. The training programs are developed in various interactive and engaging formats suitable for all departments within your organization, such as marketing, sales, customer support, and recruitment. Video-based learning modules, accessible via handheld devices and Gamification features such as scores, points, and badges make the training more enjoyable and engaging. The microlearning modules ensure the courses' easy comprehension, retention, and quick recollection of the course content. Furthermore, simulation-based business scenarios enable employees to learn by doing, resulting in better job performance and stronger customer relationships. Completing product knowledge training successfully enhances employee confidence, builds customer trust, increases sales, and improves customer retention.
Upcoming start dates
Training content
- Video-based Training
- Gamification
- Business Scenarios
- Microlearning
Certification / Credits
Gain the power of digital transformation through effective product training.
Boost Confidence
Armed with in-depth product knowledge, a display of more confidence and trust on the product creates excitement amongst customers and alleviate uncertainty about the solution that the product provides for the customer.
Increase Sales
A thorough understanding of new product features enables sales teams to adopt different methods to highlight the offerings to their customers. Great communication skills also empower salespersons to sell products more effectively and ultimately increase overall sales.
Heightened Customer Retention
We offer effective product training solutions for Sales, Marketing, Customer Success, and Support teams. With the right first-hand knowledge about new product features, employees can easily retain their customers and increase deals.
Build Trust
We offer enough product knowledge to sales teams so they can communicate and earn trust of their customers. This makes customers trust the company and its product offering, resulting in increased sales.
Why choose IPL?
Infopro Learning has a Customer Satisfaction (CSAT) Score of 98%
Infopro Learning has 9500 trainers across the globe
Infopro Learning was founded in the year 1989
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Infopro Learning
Infopro Learning is an award-winning workforce transformation consultancy that unlocks the potential of people to power business performance. As a global leader in talent development and managed learning services, Infopro Learning offers solutions that support the entire lifecycle of learning, from...