Course description
ITIL® 4 : Service Management Practices
In this course, we will look at the real core of ITIL in the service management practices. You’ll learn about the service management practices of monitoring and event management, incident management, problem management, the service desk, service request management, IT asset management, service configuration management, change control, release management, and service level management.
Do you work at this company and want to update this page?
Is there out-of-date information about your company or courses published here? Fill out this form to get in touch with us.
Upcoming start dates
Who should attend?
Familiarity with IT terminology and IT-related work experience are recommended.
Costs
Foundation Subscription
This course is part of a series of online classes that cover today’s hottest technology and business topics that range from programming languages like Python, to The Internet of Things, to project management.
- $99.99 / year
- 5-day free trial
Why choose Develop?
Hundreds of essential topics with practice opportunities. Courses led by industry experts. Completion certificates issued to each learner.
Eighty-seven percent of IT professionals have at least one certification, while nearly 40% are already pursuing their next certification.
IT professionals don’t lack opportunities to boost their pay. Learning a new skill or earning a certification can result in a raise upwards of $12,000 a year.
Contact this provider
Develop
Develop is a practical, online learning platform that offers digestible, on-demand courses. You gain in-demand skills through practice opportunities and knowledge checks. We issue certificates so you receive the recognition you deserve. Whether your a tech specialist or tech-adjacent worker,...