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Expertise and Employee Retention Courses

Chart Learning Solutions
Training overview
Professional Course
Self-paced Online
6 hours
Start dates
Start anytime
Chart Learning Solutions

Course description

Expertise and Employee Retention Courses

Employees will always look for opportunities to further their career and those that fail to make employee retention a priority are at risk of losing their top talented people to the competition. Attracting, hiring, and retaining high-caliber employees in today’s labor market challenges all organizations to manage talent at all levels. Understand the importance of the leadership team and credibility. We have five Leadership Expertise/Employee Retention courses available in this series that focus on depth and breadth of knowledge, Confidence in any situation, credibility, how to hire the right talent and retaining the right talent.

This course is now launched in Adaptive Learning format.

What is Adaptive Learning:

Adaptive Learning creates a unique personalized learning journey that adapt to the needs of each learner using intelligent algorithms and probes. For more information please view this video:

About Chart Learning Solutions:

Chart Learning is a world leader in leadership training content and award-winning soft-skills development. They develop people in leadership, sales, customer service and team performance. The company has researched critical competencies and developed an education/training methodology which gives sustainable learning results. All soft skills courses are internationally award-winning, with awards from Brandon Hall Group and Training Industry, Inc.

Training content

We have five Leadership Expertise/Employee Retention courses available in this series that focus on:

Depth and breadth of knowledge

Knowledge is power and knowledge without application is wasted potential. We will guide you to self-examine your knowledge base and identify opportunities for development. Effective leaders need both depth and breadth of knowledge in order to set an appropriate direction other will follow.

Confidence in any situation

Some situations foster greater confidence than others. Success and failure are not events, but self-fulfilling tendencies. The core of confidence is competence. When you know what you’re doing and have the skills necessary to execute a plan of action, confidence naturally builds. Discover five ways to identify your strengths and four ways to develop strengths.


Credibility can make the difference between winning or losing customers and winning or losing your job. But exactly what is it, and how do you get it? You will understand the two dimensions of credibility, trustworthiness and expertise.

How to hire the right talent

Poor hiring practices shows up in both the bottom line and in hidden costs. A focused and organized recruitment strategy begins with a checklist of items to guide the hiring process and we will show you how to write effective job descriptions. We will help you to understand why interviews, reference checks and testing are critical in the hiring process.

Retaining the right talent

People don’t leave organizations, they leave people. We will show you a tool you can use to retain employees. Reward, empowerment, training, appreciation, involvement and care are all vital for employees. Learn how to motivate your staff and realize why the quality of leadership and management are important.

Course delivery details

With Adaptive Learning you will have a unique learning journey based on your excisting knowledge of the subject. The 5 modules will take 20-40 each to complete depending on your Adaptive journey.


Contact the provider for more information on pricing.

About Chart Learning Solutions

Chart Learning Solutions

Chart Learning Solutions have created their wide range of training options in order to assist organizations in the development of high-performing managers, leaders, customer service providers, and sales executives. They have created an online learning methodology that increases performance and...

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Chart Learning Solutions

1120 Centre Pointe Drive, Suite 800
St. Paul MN 55120

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