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Recruiting, Interviewing and Selecting Employees

AMA - American Management Association
Training overview
Professional Course
Virtual Classroom, Classroom
3 lessons
From 2,595 USD
Start dates

Place & Start

San Francisco
2,595 USD

New York City
2,595 USD

2,595 USD

2,595 USD
AMA - American Management Association

Course description

Recruiting, Interviewing and Selecting Employees

Learn everything you need to know about employee selection in this seminar! Making the wrong hiring decision means throwing away a substantial investment of time and money on recruitment, training and benefits. This fundamentals seminar is your ticket to make the right hiring decisions and contribute more to your company's bottom line.

How You Will Benefit

  • Improve your overall employee selection approach
  • Attract talent through innovative employee recruitment sources
  • Learn how to effectively use telephone screening and other methods to filter out the wrong applicants
  • Practice interviewing techniques to refine and develop your skills as an interviewer—including how to open and close the meeting
  • Understand how to ask the right questions to find out the information you need to know
  • Avoid interview “traps”—EEO and affirmative action

Who should attend?

Professionals with two years or less of experience in hiring, including newly hired HR professionals, HR practitioners who lack formal training, non-HR specialists who recruit, interview and/or hire as part of their jobs, and long-time HR practioners who want to reinforce or update their skills.

Training content

Recruitment Challenges

  • Fluctuating Economy
  • Variable Skill Levels
  • Loyalty and Commitment
  • Outsourcing
  • Applicant Expectations

Recruitment Basics

  • Factors to Consider
  • Proactive and Reactive Recruitment
  • Traditional and Creative Sources
  • Electronic Recruitment

Interview Preparation

  • Job Descriptions
  • Applications and Résumés
  • Time and Place
  • Basic Questions
  • Stages of the Interview

Legal Factors

  • Federal Legislation
  • Record Keeping and Retention Requirements
  • Questions to Avoid
  • Handle Discrimination Charges

Interview Questioning Techniques

  • Competency
  • Open-Ended
  • Hypothetical
  • Probing
  • Close-Ended

Types of Employment Interviews

  • Face-to-Face Exploratory
  • Telephone
  • Video
  • Human Resources
  • Departmental
  • Team

Interview Components

  • Format
  • Active Listening
  • Body Language
  • Balance Asking Questions and Providing Information


  • Purpose and Uses
  • Objective Language
  • Job-Related Facts
  • Guidelines
  • Effective Notes

References and Background Checks

  • Defamation of Character
  • Negligent Hiring and Retention
  • Reference Check Options
  • Releasing and Obtaining Reference Information
  • Background Checks: Compliance and Procedures


  • Testing
  • Selection Guidelines


Course price for:

  • Non Members: $2595
  • AMA Members: $2345

About AMA

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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Contact info

AMA - American Management Association

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