Professional Course
4.8 (5 Reviews)

Recruitment, Interviewing and Emotional Intelligence

2.5 hours
149 USD
Next course start
Start anytime See details
Self-paced Online
2.5 hours
149 USD
Next course start
Start anytime See details
Self-paced Online
Visit this course's homepage on the provider's site to learn more or book!

Course description

This highly practical and unique course will take you through a defined process to help make your recruitment as efficient and as effective as possible.

Ways of identifying the behavioral competencies required to be successful in the role are explored so that you can draw up accurate job descriptions and profiles to define your ideal candidate.

The course then investigates through online and offline options for attracting and sourcing candidates.

Planning and structuring the interview is covered along with compiling competency-based questions to test for candidate suitability and how to actively listen to candidates' answers in order that you can review candidates' qualities, attributes and skills against the job criteria.

Communication is vital at all stages of the recruitment process - internally and external - but is often overlooked.

Also, important is avoiding discrimination and ensuring inclusivity at every stage of the process so that you can select the right candidate for the role.

Conducting a good recruitment interview is hard. It is much harder than people expect, and the process often fails with the wrong type of person hired. They are either a bad fit for the job, or unable to do it. This is a big drain on resources with costs upwards of $7500.

In order to hire the right people into your organization, your interview process must be reliable, consistent and fair. However, interviewing is more than just a process. You are looking to hire people with hopes, desires and aspirations for the future. Beyond engaging with the task of interviewing is the understanding of how people engage with the process.

Everyone is busy and is involved working through challenges. Recruitment and selection interviews are part of a two way process. There is no excuse for ignoring this and the fact that you are dealing with people. You are making decisions that could have a major influence on their lives.

What if emotional intelligence was applied to this fundamental and vitally important process? It’s not hard but it is so easily overlooked.

In this course, as well as the fundamentals of recruiting, interviewing, and emotional intelligence you will gain valuable insights into the leadership fundamentals.  The course covers topics such as building relationships to attract and foster the best candidates, developing the current recruitment process, and honing your emotional intelligence for successful interviews.

You will learn top strategies to identify the most suitable candidates and develop interview skills for the selection process.  Engaging activities, comprehensive resources, and industry know-how included in the course will give you the capability to hire the right people for the right positions, and turn the recruitment process into a rewarding and positive experience.

Recruiting and interviewing is not merely turning the handle of a machine to produce a widget. You are engaging the services of an experience, talented person interested in growing their career.  Candidates are humans with hopes, aspirations and choices.  Recruiting and interviewing with emotional intelligence recognizes this to give everyone a challenging but rewarding experience whatever the outcome.

Upcoming start dates

1 start date available

Start anytime

  • Self-paced Online
  • Online

Who should attend?

Who This Course is For

  • Anyone interested in learning more about emotional intelligence in recruitment and selection.
  • Anyone interested in learning skills that will grow and enhance their personal development.
  • Anyone who needs to recruit and conduct interviews to fill positions in their business.
  • Anyone who is keen to improve their emotional intelligence by applying these to the recruitment and interviewing process.
  • Anyone with responsibilities for hiring and promoting people within organizations.
  • Anyone who would like to understand best practice techniques to ensure they hire the right candidates in the most appropriate ways.


No prior knowledge and experience is needed to benefit from the course.

  • An interest in applying their emotional intelligence to the recruitment process.
  • Responsibilities for hiring and promoting talent within an organization.
  • A willingness to complete the practical activities to grow and develop their emotional intelligence skills.

Training content

  • Introduction to the Course
  • What is Emotional Intelligence?
  • Knowing What You Need and Getting It Right
  • Attracting and Assessing the Right Candidate
  • Making the Interview Work
  • Virtual Interviewing
  • Offering the Position to a Successful Candidate
  • Quiz: Recruitment, Interviewing and Emotional Intelligence Quiz
  • Concluding the Course

Certification / Credits

What You Will Learn

Candidates are humans with hopes, aspirations and choices. Recruiting and interviewing with emotional intelligence recognizes this to give everyone a challenging but rewarding experience whatever the outcome.

  • Recognize ways that emotional intelligence underpins effective recruitment.
  • Describe the structured process for interviewing and selecting quality candidates.
  • Discover how to create a job description and profile to fulfil the requirements of the role to define your ideal candidate.
  • Outline plans to conduct interviews either face-to-face or virtually.
  • Identify different types of questions and which ones to avoid in an interview.
  • Explain and sell the opportunity to interested candidates.
  • Determine how to represent your organization and ways to answer to candidates' questions effectively.
  • Evaluate candidates based on interview performance to make quality decisions that reflect your organization's values.
  • Consider the needs, values, and emotions of applicants with understanding and empathy.
  • Select talented individuals for your roles with confidence and emotional intelligence.

Why choose Ei4Change?

The most comprehensive range of online courses based on emotional intelligence

Courses taught and certified by experienced emotional intelligence coaches, trainers, and facilitators

500,000+ learners enrolled in over 195 countries


Average rating 4.8

Based on 5 reviews.
Write a review!
08 Feb 2023
How best to recruit and interview

This course was so valuable in getting an insight into how to best recruit and interview candidates especially remotely. I liked the section on Unconscious bias and active liste...

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03 Feb 2023
Should be mandatory for every manager

There are so many bad practices in recruitment that have been identified in this course. It should be mandatory that every manager who is recruiting should understand how emotio...

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29 Sep 2022
Framework of ideas and concepts

I think this course is helping me by giving me a framework of ideas and concepts which I had in practice but not in theoretical terms. This will in turn help me express myself b...

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Ei4Change Limited
17 Crown Gardens
BL7 0QZ Bolton Lancashire

Ei4Change Limited

Ei4Change is an innovative, award winning company specializing in providing online self-paced courses based on emotional intelligence. Our courses are designed to help individuals and teams increase their performance through better decision-making and stronger, more effective relationships through the application...

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