Course description
Critical TeleSelling® Skills - In-house Training
Raise the game of your telesales team with this personalized and interactive in-house training program from Janek Performance Group. Delivered at your company premises or preferred location, Janek's expert sales trainers will equip your team with the knowledge, skills and tools needed to thrive in the challenging world of sales calling.
Critical TeleSelling® Skills will quickly and effectively transform the way your team approaches selling over the phone. This research-based program covers how to create meaningful telephone dialogues rooted in what the customer needs, in order to make more sales and establish more profitable, long-term customer relationships.
This course can be tailored to suit your company's training requirements and can be combined with other award-winning Janek training programs, as well as post-training, skill sustainment support. Contact Janek Performance Group to discuss your sales performance needs.
Upcoming start dates
Who should attend?
This in-house course is designed for all sales professionals and teams. The content can be tailored and delivered according to your company's requirements, making it suitable for a range of companies, team structures and industries.
Training content
Training content can be customized, but typically covers the following:
- What it means and what it takes to be a successful telephone sales professional in today’s competitive telesales world
- Preparing for sales calls: gathering crucial information and setting strong objectives
- Establishing a warm connection with customers
- Using mix of questions and active listening to identify customer needs
- Presenting the value behind solutions in a way that resonates with what is most important to the customer
- Recognize opportunities over the phone to close and gain the confidence to ask for the business
- Proactively work with customers to explore objections, in order to diffuse any emotions and restore balance to the conversation
Costs
Contact Janek Performance Group to discuss the cost of this in-house training.
Why choose Janek?
97.42% Training Satisfaction
889% Return on Investment
9.74% Performance Improvement
Reviews
Average rating 5
We were really happy with the Janek program. It got everybody on the same page and we can realize where our gaps are and work individually and as a group to grow and get to that...
We got a ton of valuable information, a ton of valuable tools from going though Janek's training process and we have just been better for it.
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Janek Performance Group - Tailored Sales Training Solutions
When it comes to sales training, one size does not fit all. This mentality sits at the very heart of Janek Performance Group and is the driving force behind its innovative, powerful and fully bespoke sales training programs. Janek experts aim...
I received great feedback from our sales team. It’s difficult in a virtual environment to keep everyone’s attention, and Janek’s sales trainers did a great job of applying the r...