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Delivering Exceptional Customer Service
Wronski Associates
This course provides a review of the importance and benefits of providing exceptional customer service. Participants will identify their external...
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Corporate / Group Training
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Online
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Virtual Classroom
Balance or Burnout? Your Choice!
Wronski Associates
Learn how to deal with your emotions appropriately and how to discover the belief systems that got you into or...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Customer Relations and Awesome Service
Wronski Associates
The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Cutting Edge Creativity
Wronski Associates
Let's face it: life is getting more and more challenging. Sometimes we need all the help we can get just...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Emotional Intelligence - The New Science of Leadership
5.0
(4)
Wronski Associates
An old Afghan Proverb reads: “If you think you are leading and no one is following, then you are taking...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Top 10 Course
Impactful Presentations
Wronski Associates
This course enables participants to design and deliver presentations that meet audience needs and deliver desired objectives. Concepts and practice...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Keeping Pace on a Spinning Planet
Wronski Associates
We’ve all experienced the feeling that the “treadmill of life” is speeding up, that the rapid pace of change is...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Leap and the Net Will Appear: Balancing Risk and Fear
Wronski Associates
Have you ever had something you desired, something you wanted to go for in life and YOU talked YOU out...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Let's Make a Deal: Techniques for Negotiating Win-win Solutions
Wronski Associates
Like it or not, you are a negotiator. Everyone negotiates something every day. In our world today, the emphasis on...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Managing Change in the Workplace
Wronski Associates
This course discusses the types and stages of change which occur in organizations and with individuals. Participants will learn how...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Presence and Storytelling
Wronski Associates
Recent neuroscience studies suggest that the use of metaphor and story assists our brains to connect deeply with a message,...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
Getting Things Done: the Tricks Behind Actually Finishing What You Start
Wronski Associates
Are you one of those people who struggle to follow through on tasks, to complete what you set out to...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Listening: the Heart of Communication
Wronski Associates
"I know you think you know what I said, but I don't think you really understand what I meant." It...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Hero's Journey: Illuminating the Pathway Through Change
Wronski Associates
The only thing we can really count on in the world today is that things aren't going to stay the...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
1+1 = 3: Building the Dream Team
Wronski Associates
Teams are pervasive in the workplace today - we often find ourselves on several at one time. The success of...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A Pinch of This…a Pound of That…a Recipe for Relationships
Wronski Associates
Life is relationships. If you want to be successful in life you need to be successful in relationships. According to...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Accountability: Achieving Results Through Personal and Collective Responsibility
Wronski Associates
An attitude of accountability lies at the core of any effort to improve quality, satisfy customers, empower people, build teams,...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Agile/Scrum Project Management
Wronski Associates
Course explains how to plan and manage an Agile/Scrum project. In particular, the role of the Scrum Master and the...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
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