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ITIL® Operational Support & Analysis (OSA)
QuickStart
The course and associated examination are free-standing but also part of the ITIL® intermediate capability stream. It is one of...
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Professional Course
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12 hours
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From 45 USD
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Online
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Self-paced Online
ITIL® Release, Control and Validation (RCV)
QuickStart
The course and associated examination are free-standing but also part of the ITIL® intermediate capability stream. It is one of...
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Professional Course
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5 days
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From 45 USD
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Online
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Self-paced Online
ITIL® Managing Across the Lifecycle (MALC)
QuickStart
The Managing Across the Lifecycle course is compulsory for those wishing to gain the ITIL® Expert qualification and is worth...
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Professional Course
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16 hours
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From 45 USD
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Online
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Self-paced Online
ITIL® 4 : Service Management Practices
Develop
In this course, we will look at the real core of ITIL in the service management practices. You’ll learn about...
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Professional Course
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Online
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Self-paced Online
Project Management
Develop
The Project Management track offers online courses that tackle project management approaches and implementations including sprints, waterfalls, kanban, and ITIL...
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Professional Course
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Online
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Self-paced Online
ITIL® Foundation
New Horizons Computer Learning Centers
Students will be introduced to basic concepts used in IT service management. Students will acquire the essential skills and information...
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Professional Course
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3 days
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Online
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Self-paced Online
ITIL® Foundation
New Horizons Computer Learning Centers
Students will be introduced to basic concepts used in IT service management. Students will acquire the essential skills and information...
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Professional Course
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3 days
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Online
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Self-paced Online
Key Components of ITIL® 4
Develop
This course covers the key components of ITIL® 4 and provides a high-level view of the service value system and...
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Professional Course
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Online
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Self-paced Online
ITIL® 4 : Four Dimensions of Service Management
Develop
In this course, we're going to look at the four dimensions of service management. This course covers the PESTLE model...
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Professional Course
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Online
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Self-paced Online
ITIL® Foundation Certification (2011 Lifecycle Edition)
New Horizons Computer Learning Centers
In this course, students will acquire the essential skills and information necessary to lead and manage an IT business service...
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Professional Course
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3 days
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Online
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Self-paced Online
ITIL® Foundation Certification (2011 Lifecycle Edition)
New Horizons Computer Learning Centers
In this course, students will acquire the essential skills and information necessary to lead and manage an IT business service...
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Professional Course
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3 days
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Online
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Self-paced Online
ITIL® 4 : Service Value Chain
Develop
This course explores ITIL's Service Value Chain. You’ll learn the elements of the Service Value Chain: plan, improve, engage, design...
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Professional Course
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Online
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Self-paced Online
ITIL® 4: General Management Practices
Develop
In this course, you will be looking at general management practices, those that have been adapted for service management. Specifically,...
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Professional Course
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Online
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Self-paced Online
ITIL® 4 : Practices
Develop
In this course, you will look at what a practice is in the ITIL context and how the practices relate...
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Professional Course
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Online
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Self-paced Online
ITIL® 4 : Key Concepts of Service Management
Develop
In this course, we're going to look at the key concepts of service management. That's the nature of value and...
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Professional Course
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Online
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Self-paced Online
ITIL® Intermediate Lifecycle: Service Design (2011 Edition)
New Horizons Computer Learning Centers
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Professional Course
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4 days
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Online
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Self-paced Online
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Intermediate level
ITIL® Intermediate Lifecycle: Service Design (2011 Edition)
New Horizons Computer Learning Centers
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Professional Course
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4 days
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Online
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Self-paced Online
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Intermediate level
ITIL® Intermediate Lifecycle: Service Operations (2011 Edition)
New Horizons Computer Learning Centers
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Professional Course
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4 days
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Online
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Self-paced Online
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Intermediate level
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