ITIL® 4 : Four Dimensions of Service ManagementDevelop
ITIL® 4 : Four Dimensions of Service Management
In this course, we're going to look at the four dimensions of service management. This course covers the PESTLE model as well as considerations of organizations and people, information and technology, partners and suppliers, and value streams and processes.
Who should attend?
Familiarity with IT terminology and IT-related work experience are recommended.
This course is part of a series of online classes that cover today’s hottest technology and business topics that range from programming languages like Python, to The Internet of Things, to project management.
- $99.99 / year
- 5-day free trial
Why choose Develop?
Hundreds of essential topics with practice opportunities. Courses led by industry experts. Completion certificates issued to each learner.
Eighty-seven percent of IT professionals have at least one certification, while nearly 40% are already pursuing their next certification.
IT professionals don’t lack opportunities to boost their pay. Learning a new skill or earning a certification can result in a raise upwards of $12,000 a year.
Develop is a practical, online learning platform that offers digestible, on-demand courses. You gain in-demand skills through practice opportunities and knowledge checks. We issue certificates so you receive the recognition you deserve. Whether your a tech specialist or tech-adjacent worker,...
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