Course description
First impressions in sales are crucial as they set the tone for the entire sales interaction. Developing effective skills to create a positive first impression is essential for establishing trust, building rapport, and ultimately closing more sales deals successfully.
Creating a positive first impression is essential in sales, yet many professionals face challenges in making a strong initial impact. This training addresses these issues by equipping participants with practical skills. Key learning outcomes include applying 10 tips for great greetings, implementing a powerful Customer Care Courtesy Model, demonstrating professional behaviors and characteristics, explaining the impact of language used in business settings, and mastering effective telephone greetings. By developing these competencies, sales professionals can establish trust and credibility from the outset, build rapport with potential clients, and increase their chances of closing successful deals through a polished and engaging approach.
Upcoming start dates
Why choose Chart Learning Solutions?
Chart Learning Solutions strives to help organizations and individuals apply the skills in their professional development. This ensures that individuals perform at optimal levels of productivity. Our innovative hybrid learning methodology will:
- Increase team and employee engagement
- Provide employee accountability
- Accelerate positive behavioural changes
- Improve skill competencies and levels of professionalism
- Promote positive cultural change
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Chart Learning Solutions
There's no denying that workplace demands are changing. It is essential that we develop, nurture, and continuously evolve our soft skills to make them the most valuable assets in our companies. Our purpose is to successfully change and enhance the...