Professional Course

ITIL Foundation

ASPE Training, Online
This provider usually responds within 48 hours 👍

Course description

Just as PMI has set the standards for Project Management around the world, ITIL® is the most widely accepted approach to IT Service Management in the world. This three-day course introduces the fundamentals of IT Service Management (ITSM) based on ITIL (2011) of the IT Infrastructure Library (ITIL). Originating in the UK, ITIL has been adopted for its proven ability to help IT departments cut costs and improve service. The purpose of the ITIL Foundation certificate is to understand ITIL terminology, structure, basic concepts and the core principles of IT Service Management best practices.

IT is the world's best success story. No industry has grown as fast or changed with such lightning speed. Yet, IT service retains a lingering perception of being non-responsive to customer needs that can only be corrected by being better connected with the business component of the organization. ITIL practices can cut costs, improve support, and identify business opportunities. The ITIL Foundation demonstrates how to incorporate ITIL principles easily and effectively. This three-day course prepares IT professionals with the key IT Service Management concepts and processes of ITIL and offers them the skills to pass the one-hour, 40-question certification exam to become ITIL Foundation certified. This certification is the core and first step in the array of ITIL certifications and ASPE offers this fully accredited course to support your career goals.

This ITIL Exam Prep course includes handouts and references for use after the class, as well as practice sessions, quizzes, exam strategies, and test-taking tips. Our goal is to help you succeed in this critical skill certification. An exam voucher is included as part of the course fee. ITIL Foundation Exam is administered on the third day of the course.

*This course is available as 18 hours of Self-Paced eLearning. Click here to view ITIL Foundation eLearning.

Do you work at this company and want to update this page?

Is there out-of-date information about your company or courses published here? Fill out this form to get in touch with us.

Why choose ASPE?

160,000+ professionals trained worldwide

Provided training for 100% of the Fortune 100

Market leader in IT professional development

Contact this provider

Contact course provider

Before we redirect you to this supplier's website, do you mind filling out this form so that we can stay in touch? You can unsubscribe at any time.
If you want us to recommend other suitable courses, please fill out all fields below and check the box beside "Please recommend similar options"
Country *

reCAPTCHA logo This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ASPE Training

ASPE Training

ASPE is the nation’s leading IT professional development company that specializes in customized, enterprise training solutions. Through our wide range of Subject Matter Experts, strategic partnerships, and our ACT (Assess, Coach, Train) model, we build and deliver solutions to transform your...

Read more and show all training delivered by this supplier