Course description
Virtual Communication Series: Having Difficult Conversations in a Virtual Setting
AMA continues its new thought leadership series, Ask the Experts, with a practical and timely exploration of virtual communication topics essential for every business professional in these changing times.
In Having Difficult Conversations in a Virtual Setting, acquire practical strategies and insights to help you prepare for difficult virtual conversations—and overcome the unique challenges you may be confronted with when having these types of discussions in the virtual realm.
Upcoming start dates
Who should attend?
All business professionals who need practical skills to communicate virtually and with effectiveness and impact.
Training content
- The challenges when having difficult conversations in a virtual environment
- What skills are important to harness for success
- How to remain credible during a difficult conversation
- Ways to prepare virtually for a difficult conversation
American Management Association Company Info
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...