Professional Course
4.7 (80 Reviews)

Communicating Up, Down and Across the Organization

AMA - American Management Association, Online (+6 locations)
Length
2 days
Price
2,695 USD
Next course start
24 June, 2024 (+19 start dates)
Delivery
Virtual Classroom, Classroom
Length
2 days
Price
2,695 USD
Next course start
24 June, 2024 (+19 start dates)
Delivery
Virtual Classroom, Classroom
From 2,695 USD / person

Course description

AMA - American Management Association

Communicating Up, Down and Across the Organization

It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?

To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.

How You Will Benefit

  • Analyze your audiences and situations and plan your message
  • Create processes to frame your message to specific audiences
  • Apply strategies to influence and motivate others throughout the organization
  • Understand how communication can impact how much influence you have
  • Exhibit a strong sense of self-confidence with your peers, direct reports and managers

Upcoming start dates

Choose between 19 start dates

24 June, 2024

  • Virtual Classroom
  • Online

8 July, 2024

  • Classroom
  • San Francisco

11 July, 2024

  • Virtual Classroom
  • Online

23 July, 2024

  • Virtual Classroom
  • Online

5 August, 2024

  • Virtual Classroom
  • Online

14 August, 2024

  • Classroom
  • Chicago

22 August, 2024

  • Virtual Classroom
  • Online

5 September, 2024

  • Classroom
  • Arlington

9 September, 2024

  • Virtual Classroom
  • Online

26 September, 2024

  • Virtual Classroom
  • Online

7 October, 2024

  • Classroom
  • Atlanta

10 October, 2024

  • Virtual Classroom
  • Online

21 October, 2024

  • Virtual Classroom
  • Online

7 November, 2024

  • Virtual Classroom
  • Online

18 November, 2024

  • Classroom
  • New York City

18 November, 2024

  • Virtual Classroom
  • Online

2 December, 2024

  • Classroom
  • Anaheim

5 December, 2024

  • Virtual Classroom
  • Online

17 December, 2024

  • Virtual Classroom
  • Online

Who should attend?

This communication training is ideal for business professionals who want to be strong, passionate and effective communicators who can speak to a variety of audiences across organizational boundaries.

Training content

Learning Objectives

  • Exhibit a Strong Sense of Self-Confidence with Your Peers, Direct Reports, and Manager
  • Analyze Audiences and Situations Appropriately
  • Create Processes to Frame Your Message to Specific Audiences
  • Apply Strategies to Influence and Motivate

Putting the Best “You” Forward

  • Exhibit a Strong Sense of Confidence and External Image
  • Create and Maintain Credibility and Trust with Others
  • Apply Strategies to Build Rapport with Colleagues

Targeting Your Message to the Audience

  • Analyze an Audience to Create Messages That Address Listeners’ Specific Needs

Targeting Your Message to the Situation

  • Create Multidimensional Messages That Speak to Both the Mind and the Heart of Listeners
  • Choose the Most Appropriate Communication Channel to Be Effective in Various Work Situations
  • Assess and Plan Effective Messaging in Teams and Groups When Up, Down, and Across Members Are All Present

Framing the Message

  • Apply Message Framing Strategies to Create an Open and Responsive Communication Environment
  • Assess Influencing Preferences and Situational Needs to Impact Personal Persuasive Ability
  • Practice Skills for Delivering Messages That Promote Clear and Productive Communication

Putting It All Together

  • Evaluate and Create Messages to Accomplish a Specific Goal
  • Analyze and Refine a Message by Applying Best Practices for Communicating Up, Down, and Across the Organization

Costs

price for:

  • Non Members: $2695
  • AMA Members: $2395

Certification / Credits

CEU: 1.2, PDU: 12, CPE: 14

Reviews

Average rating 4.7

Based on 80 reviews.
Reviews are published according to our review policy..
Write a review!
5/5
Zachery M.
13 Mar 2023
Knowledgeabke facilitator

My facilitator was amazing during this training. His understanding of the material at hand and ability to guide the class to intended topics and discussion points affirmed his a...

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5/5
Doug S.
10 Nov 2022
Exactly what I needed!

The training session was exactly what I was looking for and provided the tools to help area's I wanted to improve in. Instructor provided all the tools and skills sets necessary...

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5/5
Ines S.
25 Oct 2022
Great diverse group of participants

What I take from this training is that no mater what you do, we have common work experiences. We are not alone in our struggles. The diversity, intelligence and experience of th...

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AMA - American Management Association

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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