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Women Communicating with Diplomacy, Tact and Credibility

AMA - American Management Association
Training overview
Professional Course
2 days
From 2,445 USD
Start dates
2,445 USD

New York City
2,445 USD

2,445 USD

San Francisco
2,445 USD
AMA - American Management Association

Course description

Women Communicating with Diplomacy, Tact and Credibility

As a woman in business, how well you communicate has a huge impact on your success. It can immediately influence how others view your credibility, quality of work and overall performance. This seminar, designed especially for women, offers professional women a safe environment to discuss, explore and practice techniques to enhance your communication skills. Learn to be composed and professional even under difficult circumstances, be able to flex your communication style as needed, deliver your message with impact, and respond to criticism in a positive manner.

Who should attend?

Business professionals seeking to build skills to effectively communicate in a positive, professional manner, regardless of circumstances.

Training content

  • Learning how image and perception impact how others view you and your performance
  • Completing the Insight Inventory® and exploring different communication styles
  • Learning how to positively impact the visual, verbal and vocal aspects of communication
  • Applying good listening skills to achieve tact, diplomacy and credibility
  • Defining the five actions of credible communication
  • Recognizing your “hot buttons” and preparing for situations that may set them off


The course is priced as follows: $2445 - Non-members
$2195 - AMA members
$2079 - GSA price

Certification / Credits

  • Be viewed as a tactful, credible and effective communicator
  • Define your unique communication style
  • Enhance listening skills to foster stronger connections
  • Recognize and control how your image is affected by your communications
  • Learn how perceptions can impact your success
  • Develop the skills of a more effective communicator
  • Learn to flex your communication style
  • Adjust your communication when impacted by stress

About AMA

About American Management Association International

For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...

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AMA - American Management Association

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