Course description
Moving Ahead: Breaking Behavior Patterns That Hold You Back
What’s your professional image? Do you steamroll over others in a quest for power constantly rebel against authority start and spread office gossip cry at the drop of a hat in stressful situations? These are just a few examples of bad behavior that contribute to a poor professional image resulting in “career suicide”—even for the most capable employees. Overcome and resolve workplace situations where ineffective behavior is at play so that you can improve your professional image to move forward and get the rewards you deserve.
How You Will Benefit
- Identify people and situations that can elicit bad workplace behavior
- Successfully change or modify career-sabotaging habit
- Understand how negative behaviors affect teamwork and learn how to change them
- Achieve better work relationships and change your professional image
- Manage feelings of frustration and anger in workplace situations
- Gain recognition for contributing to a more positive and happier work environment
- Positively impact your career path by improving your professional image
Upcoming start dates
Who should attend?
General managers, supervisors, team leaders and anyone who has a negative behavior pattern that has created a bad professional image and impeded his or her career success.
Training content
- Improving your professional image in the eyes of co-workers, customers and senior management
- Using positive self-talk for a more constructive attitude
- A five-step process for overcoming emotional triggers
- Increasing your emotional intelligence to better handle interpersonal relationships
- Controlling reactions, instead of being controlled by them
- The role of empathy in becoming more productive
- Accepting the responsibility for communicating effectively
Costs
Course price for:
- Non Members: $2595
- AMA Members: $2345
Certification / Credits
CEU: 1.2
Reviews
Average rating 4.9
Bernie is a great instructor and was very responsive to the students. I plan on taking the EI course soon, because of how much I enjoyed this class. Thank you.
The material and instructor were very good.
American Management Association Company Info
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
The course content was very relevant.