Self-paced Online training in Conflict Management

Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step...

Beyond Diversity provides individuals with the analytical skills and management tools needed to thrive in an inclusive workplace. This certificate...

Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who...

Beyond Diversity provides individuals with the analytical skills and management tools needed to thrive in an inclusive workplace. This certificate...

Understand the different personality types and learn the methods for engaging in conflict productively. At work and in our personal...

The fact is difficult conversations are unavoidable in life and in business. Of all the situations we face in team...

In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact,...

From the Syrian refugee crisis to the West Africa Ebola outbreak, humanitarian emergencies have reached unprecedented dimensions and proportions. As...

We can get into a routine where it feels like everyone we speak with is either having a bad day,...

This course is designed to help managers and other decision makers learn to settle workplace and interpersonal disputes by the...

Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with?...

This module, the third installment of the multi-part _Poetry in America _series, focuses on the poetry of Walt Whitman, a...

Groups and divides appear across our lives: at home, at work, and at play. These divides can help us, individually,...

The experience of war has changed fundamentally - not only for those fighting and reporting, but also for those on...

This module, the fifth installment of the multi-partPoetry in Americaseries, explores the Poetry of the Civil War and its Aftermath....

If you're a manager or supervisor, you have probably been faced with a difficult conversation with a direct report. Not...

Teach others the Emotional Connection (EmC) process - the next level of emotional intelligence (EmC Master Class prerequisite required). The...

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always...

What will the future workspace look like? What are the "typical jobs" of tomorrow? How many hours a week will...