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Conflict Management For Contact Professionals
Vistelar, LLC
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Professional Course
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Online
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Self-paced Online
Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...
Conflict Management For Contact Professionals - E-Learning
Vistelar, LLC
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Professional Course
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From 77 USD
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Online
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Self-paced Online
Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...
Discrimination and Diversity in the Modern Workplace
edX
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Professional Course
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Intermediate level
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From 199 USD
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Online
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Self-paced Online
Beyond Diversity provides individuals with the analytical skills and management tools needed to thrive in an inclusive workplace. This certificate...
Bias and the Workplace: History, Structure, and Individuals
edX
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Professional Course
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Intermediate level
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From 199 USD
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Online
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Self-paced Online
Beyond Diversity provides individuals with the analytical skills and management tools needed to thrive in an inclusive workplace. This certificate...
Mediation – Facilitating Conflict Resolution
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 199 CAD
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Multiple (3)
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Self-paced Online, Classroom, On-site, Webinar
Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who...
Handling Difficult Personalities and Behaviors in the Workplace
Lorman Education Services
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Professional Course
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From 99 USD
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Online
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Self-paced Online
Understand the different personality types and learn the methods for engaging in conflict productively. At work and in our personal...
Difficult Conversations at Work
Niagara Institute
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Professional Course
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Online
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Self-paced Online
The fact is difficult conversations are unavoidable in life and in business. Of all the situations we face in team...
Humanitarian Response to Conflict and Disaster
edX
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Professional Course
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Beginner level
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From 99 USD
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Online
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Self-paced Online
From the Syrian refugee crisis to the West Africa Ebola outbreak, humanitarian emergencies have reached unprecedented dimensions and proportions. As...
Conflict Resolution: Dealing With Difficult People
Mainstream Corporate Training
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Corporate / Group Training
4.3
(6)
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
We can get into a routine where it feels like everyone we speak with is either having a bad day,...
Constructive Conflict Management
New Horizons Computer Learning Centers
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Professional Course
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Online
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Self-paced Online
In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact,...
Negotiations: Resolving Disputes
Project Management Experts, LLC
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Professional Course
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From 79 USD
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Online
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Self-paced Online
This course is designed to help managers and other decision makers learn to settle workplace and interpersonal disputes by the...
Managing Conflict and Polarization in the Workplace and Beyond
edX
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Professional Course
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Beginner level
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From 99 USD
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Online
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Self-paced Online
Groups and divides appear across our lives: at home, at work, and at play. These divides can help us, individually,...
Employee Dispute Resolution Mediation Through Peer Review and Goal Setting
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with?...
Poetry in America: Whitman
edX
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Professional Course
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Beginner level
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From 99 USD
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Online
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Self-paced Online
This module, the third installment of the multi-part _Poetry in America _series, focuses on the poetry of Walt Whitman, a...
Global Media, War, and Technology
edX
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Professional Course
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Beginner level
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From 149 USD
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Online
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Self-paced Online
The experience of war has changed fundamentally - not only for those fighting and reporting, but also for those on...
Poetry in America: The Civil War and Its Aftermath
edX
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Professional Course
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Beginner level
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From 99 USD
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Online
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Self-paced Online
This module, the fifth installment of the multi-partPoetry in Americaseries, explores the Poetry of the Civil War and its Aftermath....
Handling Difficult Conversations in the Workplace
Project Management Experts, LLC
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Professional Course
5.0
(1)
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From 79 USD
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Online
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Self-paced Online
If you're a manager or supervisor, you have probably been faced with a difficult conversation with a direct report. Not...
Emotional Intelligence Train the Trainer (Online)
EmC Leaders
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Professional Course
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From 497 USD
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Online
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Self-paced Online
Teach others the Emotional Connection (EmC) process - the next level of emotional intelligence (EmC Master Class prerequisite required). The...
Workplace Violence: How to Manage Anger and Violence in the Workplace
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always...
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