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Call Center Customer Service Training
TrainSMART Inc.
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Sales and Customer Service Training for Call Center Agents
5.0
(1)
Mainstream Corporate Training
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element...
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Corporate / Group Training
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3 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Transforming Customer Service
Imparta
You have a few seconds to build the trust that is a prerequisite for a brilliant customer service conversation. We...
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Corporate / Group Training
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United States of America
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On-site
R3 – Reassure, Relate, Resolve
Imparta
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
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Corporate / Group Training
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United States of America
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On-site
Customer Service Strategies
IFI Training
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Sales Essentials for Service Teams
Imparta
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
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Corporate / Group Training
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United States of America
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On-site
Custom Virtual Classroom Facilitation (Adobe Connect)
InSync Training
Ensure every minute in the virtual classroom is valuable to your learners and organization with our Virtual Classroom Facilitation Services....
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Corporate / Group Training
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From 175 USD
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Online
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On-site
Custom Virtual Classroom Facilitation (Zoom)
InSync Training
Ensure every minute in the virtual classroom is valuable to your learners and organization with our Virtual Classroom Facilitation Services....
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Corporate / Group Training
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From 175 USD
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Online
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On-site
Automotive Customer Service Training
TrainSMART Inc.
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Quality Service & Communication
TrainSMART Inc.
The importance of customer service varies by product, industry, agency, and customer. For example, an experienced customer – one who...
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Corporate / Group Training
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United States of America
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On-site
Selling through Service
Imparta
Bad sales conversations damage customer confidence and trust. Great sales conversations grow revenue and enhance the customer relationship. In many consumer...
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Corporate / Group Training
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United States of America
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On-site
Solution Selling Program
Eagle's Flight
Sales is not about force-fitting a product onto a customer. Rather, it’s about first finding out exactly what the customer...
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Corporate / Group Training
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Multiple (2)
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On-site
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Top 10 Course
Sales through Service Leadership
Imparta
Getting the balance right between securing sales targets and staying on the customer agenda is hard. Leaders and managers have to...
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Corporate / Group Training
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United States of America
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On-site
Omni-Channel UX Strategy and Innovation
Human Factors International
This course focuses on the skills and knowledge also covered in the Certified User Experience Analyst (CXA)™ examination. Be empowered...
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Corporate / Group Training
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3 days
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Online
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On-site, Webinar
Everything DiSC Facilitator Training
TrainSMART Inc.
Many organizations use DiSC® Profile as a fundamental tool to improve communication and relationships. If you would like to drive...
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Corporate / Group Training
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Multiple (2)
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On-site
Growth Hacking
Mainstream Corporate Training
The new economy calls for a new way of attracting customers and sales. Growth hacking is to the new economy...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Elearning Development
TrainSMART Inc.
A custom eLearning developer that will ask the right questions and provide assistance to the buyer or buyer’s assistant, to...
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Corporate / Group Training
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United States of America
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On-site
Sales Through Service (STS)
Imparta
Can you serve – and sell? Poorly executed conversations during sales can negatively impact the customer's confidence in your service and...
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Corporate / Group Training
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2 days
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North America
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On-site
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